Calm-Under-Pressure 911 Dispatcher – Communications

911 Emergency Communications; Upper Township (NJ); Presencial; USD 42.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

Retirement benefits

Paid leave

Descripción de la vacante

911 Emergency Communications in Marmora, NJ seeks dedicated dispatchers to connect callers with police, fire, or medical responders. You will confirm locations, relay information, and manage multiple communication systems in a high-pressure environment.

Responsibilities include handling emergency and nonemergency calls, ensuring accurate incident details, and coordinating with responders while maintaining careful documentation and confidentiality. Training and rotating shifts may apply.

Formación

• High school diploma or equivalent required; some agencies seek experience or training in emergency communications.
• Typing speed and accuracy are advantageous for rapid data entry.
• Excellent listening and communication under stress are essential.

Responsabilidades

• Answer emergency and nonemergency calls within service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using agency procedures.
• Enter incident information into CAD systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update personnel as circumstances change.
• Provide caller instructions within training limits.
• Maintain accurate records and protect confidential information.

Conocimientos

Calm communication

Active listening

Typing

Multitasking

Educación

High school diploma or equivalent

Herramientas

CAD systems

Dispatch consoles

Descripción del empleo

911 Emergency Communications in Marmora, NJ seeks dedicated dispatchers to connect callers with police, fire, or medical responders. You will confirm locations, relay information, and manage multiple communication systems in a high-pressure environment.

Responsibilities include handling emergency and nonemergency calls, ensuring accurate incident details, and coordinating with responders while maintaining careful documentation and confidentiality. Training and rotating shifts may apply.