Calm-Under-Pressure 911 Dispatcher

Emergency Telecommunicator Services; Ardsley-on-Hudson (NY); Sur place; USD 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Health coverage

Retirement benefits

Paid leave

Résumé du poste

Emergency Telecommunicator Services seeks 911 Emergency Dispatchers for Ardsley On Hudson, NY. You will handle emergency and nonemergency calls, verify locations and details, and coordinate police, fire, or medical responders per agency procedures.

Role requires calm communication, attention to detail, and the ability to manage multiple systems while maintaining accurate records. Shifts may include overnight, weekends, and overtime depending on the agency.

Qualifications

• High school diploma or GED required or equivalent.
• Some agencies recruit entry-level applicants or require certifications.

Responsabilités

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using agency procedures.
• Enter incident information into dispatch systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update responders as needed.
• Provide caller instructions within training limits.
• Maintain accurate records and protect information.

Formation

High school diploma or GED

Description du poste

Emergency Telecommunicator Services seeks 911 Emergency Dispatchers for Ardsley On Hudson, NY. You will handle emergency and nonemergency calls, verify locations and details, and coordinate police, fire, or medical responders per agency procedures.

Role requires calm communication, attention to detail, and the ability to manage multiple systems while maintaining accurate records. Shifts may include overnight, weekends, and overtime depending on the agency.