Calm Front Desk Specialist for Pediatric Urgent Care

Little Spurs Pedi; Irving (TX); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

401(k) Plan

Medical Insurance

Dental Insurance

Vision Insurance

Long Term Disability

Short Term Disability

Life Insurance

Paid Time Off

Job summary

Little Spurs Pediatric Urgent Care in Irving, TX seeks a Front Office Specialist for the Irving clinic. You will manage check-in, insurance verification, and payments while keeping families informed and supported in a fast-paced environment.

The role requires a high school diploma, American Heart Association BLS certification, and the ability to work with children and families. Clinic hours are Mon–Fri 8:00 am–8:00 pm; occasional travel to other clinics may be required.

Qualifications

• High school diploma or equivalent.
• Current American Heart Association BLS certification.
• Authorized to work in the U.S. and able to pass a background check.

Responsibilities

• Be the calm, welcoming presence families meet first.
• Manage check-in, insurance verification, and payments without losing accuracy.
• Explain wait times and next steps clearly and respectfully.
• Juggle phones, walk-ins, and systems during busy shifts.
• Document thoroughly in the EMR and protect patient privacy.
• Work closely with clinical teams to keep patient flow moving.

Skills

Customer service

Effective communication

Multitasking

Attention to detail

Education

High school diploma or equivalent

American Heart Association BLS certification

Tools

EMR system

Job description

Little Spurs Pediatric Urgent Care in Irving, TX seeks a Front Office Specialist for the Irving clinic. You will manage check-in, insurance verification, and payments while keeping families informed and supported in a fast-paced environment.

The role requires a high school diploma, American Heart Association BLS certification, and the ability to work with children and families. Clinic hours are Mon–Fri 8:00 am–8:00 pm; occasional travel to other clinics may be required.