Calm 911 Dispatcher — Coordinate Police, Fire & EMS

911 Emergency Communications; Grand View (ID); Vor Ort; USD 42.000 - 62.000; Vollzeit

Zusammenfassung

911 Emergency Communications in Grand View, Idaho is seeking dedicated emergency dispatchers to join our team. In this role you will answer emergency and nonemergency calls, gather critical information, and coordinate responders according to agency procedures.

Candidates should remain calm under pressure, verify locations, enter data into CAD systems, and monitor radio traffic. A high school diploma is commonly required, with some agencies preferring prior dispatch experience or certifications.

Qualifikationen

• High school diploma or GED commonly required.
• Some agencies recruit entry-level applicants or require experience.
• Certifications and testing scores vary by agency.

Aufgaben

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Kenntnisse

Typing

Active listening

Clear speech

Computer proficiency

Information organization

Ausbildung

High School Diploma or GED

Jobbeschreibung

911 Emergency Communications in Grand View, Idaho is seeking dedicated emergency dispatchers to join our team. In this role you will answer emergency and nonemergency calls, gather critical information, and coordinate responders according to agency procedures.

Candidates should remain calm under pressure, verify locations, enter data into CAD systems, and monitor radio traffic. A high school diploma is commonly required, with some agencies preferring prior dispatch experience or certifications.