Calm 911 Dispatcher: Coordinate Police, Fire & EMS

911 Emergency Communications; United States; On-site; USD 48,000 - 60,000; Full time

Job summary

911 Emergency Communications in Clearlake, WA seeks skilled dispatchers to coordinate police, fire, and EMS responses. You’ll receive emergency and nonemergency calls, verify locations, and relay critical information while managing multiple radio and CAD streams.

Responsibilities include confirming incident details, prioritizing calls, entering data into dispatch systems, and maintaining records. A high school diploma is commonly required; training and certifications determine eligibility and

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some agencies recruit entry-level applicants, while others require certifications or testing.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update personnel as circumstances change.
• Provide caller instructions within training limits.
• Maintain accurate records and protect confidential information.

Skills

Typing

Active listening

Clear speech

Organization under pressure

Education

High school diploma

Tools

CAD systems

Job description

911 Emergency Communications in Clearlake, WA seeks skilled dispatchers to coordinate police, fire, and EMS responses. You’ll receive emergency and nonemergency calls, verify locations, and relay critical information while managing multiple radio and CAD streams.

Responsibilities include confirming incident details, prioritizing calls, entering data into dispatch systems, and maintaining records. A high school diploma is commonly required; training and certifications determine eligibility and