Call Center Specialist

notifyMD; Chesapeake (VA); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Employee Stock Ownership

Medical, Dental, and Vision Benefits

Paid Vacation

Traditional 401K with company matching

Free Life Insurance policy

Legal Assistance

Job summary

notifyMD is seeking Overnight Call Center Specialists to provide friendly, professional support to our clients' customers. You will handle calls for a variety of businesses, ensuring information is collected accurately so issues are relayed to the right team.

No experience is required; training is provided in a positive team environment for success. This full-time onsite role offers 8-hour overnight shifts with a supportive, collaborative team and comprehensive benefits.

Qualifications

• A welcoming voice with an upbeat tone.
• Strong command of the English language with good spelling and grammar.
• Computer skills in a Windows based environment.
• Good attendance.
• The ability to type 35 words per minute or more.
• Availability to work one weekend day.

Responsibilities

• Professionally handling incoming calls.
• Greeting callers with a polite and pleasant tone.
• Gathering and relaying required information.
• Verifying and entering information accurately into our system.

Skills

Welcoming voice

English proficiency

Windows computer skills

Attendance

Typing 35 wpm

Weekend availability

Job description

Overnight Call Center Specialists

Call Center Specialists at

Overnight Call Center Specialists

Call Center Specialists at notifyMD provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You'll make sure that all aspects of the message are collected thoroughly and accurately so that our customers can have the confidence that their issue will be relayed to our client.

We have supportive and compassionate teams that are collaborative and dedicated in a fast-paced environment. We focus on teamwork and exceeding our client's expectations. We are looking for a candidate with excellent communication skills and computer literacy for Onsite, Overnight - 8-hour shifts.

No experience needed! We provide all the training in a positive team environment designed for your success!

Your Work Will Include

• Professionally handling incoming calls
• Greeting callers with a polite and pleasant tone
• Gathering and relaying required information
• Verifying and entering information accurately into our system

Qualifications Needed

• A welcoming voice with an upbeat tone
• Strong command of the English language with good spelling and grammar
• Computer skills in a Windows based environment
• Good attendance
• The ability to type 35 words per minute or more
• Availability to work one weekend day

Our Benefits For Full-Time Employees Include

• Employee Stock Ownership
• Full Medical, Dental, and Vision Benefits
• Paid Vacation
• Traditional 401K with company matching
• Free Life Insurance policy
• Legal Assistance

Compensation: $17.50 / Hour

notifyMD is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.