Call Center & Scheduling Specialist

Gutter Guards Direct; Dayton (OH); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Company laptop

Work phone

Email address provided

Job summary

A home improvement company based in Dayton is seeking a Call Center Specialist. The role involves making and receiving phone calls, scheduling appointments, and providing excellent telephone support. Candidates should have strong organizational skills, communication proficiency, and be technologically adept. Experience with CRM software and customer service is a plus. This position offers potential part-time job share opportunities with coverage from 8 am to 6 pm.

Qualifications

• Must be outgoing with strong organizational and communication skills.
• Experience with CRM is a plus.
• Ability to handle customer inquiries via various communication methods.

Responsibilities

• Make and receive phone calls; schedule appointments.
• Use CRM and VOIP system to contact potential customers.
• Provide telephone support and appointment scheduling.

Skills

Strong organizational skills

Excellent communication skills

Technologically proficient

Customer service experience

Tools

CRM software

MS Office

Google Docs

Job description

A home improvement company based in Dayton is seeking a Call Center Specialist. The role involves making and receiving phone calls, scheduling appointments, and providing excellent telephone support. Candidates should have strong organizational skills, communication proficiency, and be technologically adept. Experience with CRM software and customer service is a plus. This position offers potential part-time job share opportunities with coverage from 8 am to 6 pm.