Front Desk for Medical Clinic

Plaza OB/GYN; Houston (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

PTO time

Health insurance

Job summary

Plaza OB/GYN is seeking a multi-tasking front desk specialist in Houston to ensure smooth patient flow and exceptional service. The role combines front desk and call center duties with EHR and insurance verification responsibilities.

You will welcome patients, schedule appointments, manage administrative tasks, and maintain a patient-centered approach to maximize satisfaction. Experience with EHR and high call volumes is required.

Qualifications

• Two years of experience in an OBGYN medical front desk/call center.
• Experience with E-Clinical/EHR systems.
• Salary is based on experience.

Responsibilities

• Welcoming patients and managing front desk duties.
• Schedule appointments and manage administrative tasks.
• Handle a high volume of phone calls and relay messages to doctors.

Skills

Front desk duties

Call center

Patient communication

Electronic Health Records

Insurance verification

OBGYN office experience

Job description

We are seeking to hire a multi-tasking and customer-focused. front desk specialist to join our team.

The ideal candidate will be proficient in both front office and call center duties, ensuring the smooth operation of the practice. Previous experience in an OBGYN office is needed.

The candidate will Excel in welcoming patients, scheduling appointments and managing administrative tasks. Also the candidate will demonstrate exceptional communication skills and prioritize patient satisfaction. Experience in electronic health records and insurance verification is expected.

Experience with handling a large volume of phone calls is needed. They include making appointments and taking messages for the doctors.

We understand the importance of finding a team member who is compassionate, detail-oriented, reliable and can multi-task.

We expect the candidate to make a positive impact on patients' experience.

Requirements:

• Two years of experience in an OBGYN medical front desk/call center.
• Experience with E-Clinical.
• Salary is based on experience.
• Excellent benefits including PTO time and Health insurance.