Call Center Sales Pro - Inbound/Outbound, Paid Training

MCI; Savannah (GA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

PTO & Holidays

Bonuses & Prizes

Health benefits

Career growth

Paid training

Job summary

MCI is seeking motivated Call Center Sales Representatives in Savannah, GA. You’ll connect with customers by phone, provide product guidance, resolve inquiries, and close sales with confidence.

Ideal candidates are highly motivated, with strong communication skills and the ability to multitask in a fast-paced environment. The company offers PTO, bonuses, health benefits, and opportunities for career growth across locations.

Qualifications

• Must be 18+ with a high school diploma or equivalent.
• Strong verbal and written communication skills.
• Typing speed of 20+ WPM.
• Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Familiarity with Windows operating systems.
• Dependable, punctual, and self‑motivated.
• Skilled in conflict resolution, problem‑solving, and negotiation.
• Customer‑focused with empathy, patience, and responsiveness.
• Ability to multitask and manage time effectively.
• Team‑oriented with a positive attitude.
• Comfortable in a fast‑paced, evolving environment.
• Strong interpersonal skills and relationship‑building ability.

Responsibilities

• Handle inbound and outbound calls with professionalism and empathy
• Use product knowledge and training to recommend solutions and close sales
• Build rapport, listen actively, and address customer needs effectively
• Research account details and collaborate with internal teams to resolve issues
• Manage customer accounts and process orders accurately using our systems
• Follow scripts, policies, and procedures to ensure consistency and compliance
• Protect customer data and handle sensitive information responsibly
• Escalate complex issues to appropriate team members when needed
• Stay current with training, system updates, and team communications
• Maintain excellent attendance and punctuality

Skills

Verbal & written communication

Typing 20+ WPM

MS Office

Windows proficiency

Dependable & punctual

Conflict resolution

Problem solving

Customer-focused

Multitasking

Team-oriented

Fast-paced adaptability

Interpersonal skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

MCI is seeking motivated Call Center Sales Representatives in Savannah, GA. You’ll connect with customers by phone, provide product guidance, resolve inquiries, and close sales with confidence.

Ideal candidates are highly motivated, with strong communication skills and the ability to multitask in a fast-paced environment. The company offers PTO, bonuses, health benefits, and opportunities for career growth across locations.