Call Center Representative - Hourly Base + Incentive

Granite Transformations; Orange Park (FL); On-site; USD 20,664 - 27,552; Part time

Job summary

Formations US, LLC in Orange Park, Florida is seeking an outstanding Call Center Representative to handle inbound leads, schedule sales appointments, and manage customer inquiries effectively. This role focuses on outbound dialing from our potential customer database.

The ideal candidate will be organized, detail-oriented, and a team player with a positive attitude. The position offers hourly compensation plus incentives based on the volume of appointments set.

Qualifications

• Must have a positive attitude and customer service mindset.
• Self-motivated and driven individual required.
• Professional, energetic personality and detail-oriented.

Responsibilities

• Call and qualify sales leads and manage customer inquiries.
• Schedule sales appointments and facilitate other sales tasks.
• Outbound dialing to potential customer database.

Skills

Customer service mindset

Self-motivated

Critical thinking

Basic computer proficiency

Job description

Granite Transformations & Bath Planet of Jacksonville is looking for an outstanding Call Center Representative to call and qualify sales leads, schedule sales appointments, manage customer inquiries, and facilitate other sales tasks as needed.

This person will be outbound dialing new inbound leads as well as our potential customer database. Expectation is one set appointment for every two hours worked.

Compensation is hourly plus incentive based on volume of set appointments.

Qualifications:

• Positive attitude and customer service mindset
• Self motivated, driven individual
• Professional, energetic and a strong brand ambassador for the company
• Maintaining flexibility and adaptability in an ever-changing work environment
• Critical thinker with the ability to effectively develop solutions
• Team player
• Basic computer proficiency, including Microsoft tools
• Must be available to work Saturday rotation
• Organized and detail oriented