Call Center Representative- FULLY REMOTE

TEKsystems; Charlotte (NC); Remote; USD 60,000 - 80,000; Full time

Job summary

TEKsystems is hiring for a fully remote Call Center Representative position. The role involves assisting customers with enrollment through inbound and outbound calls, maintains a call volume of 60-80 calls per day, and requires 1-2 years of call center experience. This position offers competitive hourly pay and includes a variety of benefits.

Benefits

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Qualifications

• 1-2+ years of call center experience required.

Responsibilities

• Support families via inbound calls, assisting them through the enrollment process.
• Make outbound calls to families interested in enrolling.

Skills

Strong computer skills

Ability to learn new systems efficiently

Ability to handle a fast-paced environment

Multi-tasking

Job description

Call Center Representative- FULLY REMOTE

Join to apply for the Call Center Representative- FULLY REMOTE role at TEKsystems

Call Center Representative- FULLY REMOTE

Join to apply for the Call Center Representative- FULLY REMOTE role at TEKsystems

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TEKsystems is hiring a large group of Customer Service Representatives to work FULLY REMOTE assisting on an education project.

These positions will offer FULLY REMOTE capability; however, applicants must be available for an 8-hour shift between the hours of 8am-11pm -weekend hours will be included with most shifts Sunday- Sunday EST (40 hour work week)

This is a customer support role which will focus on assisting customers in an inbound call center capacity. These positions will entail a call volume of around 60-80 calls per day. NO COLD CALLS.

Job Description

• Support families via inbound calls, assisting them through the enrollment process
• Make outbound calls to families interested in enrolling
• Inputting all notes from calls into the database
• Performing follow up calls when needed
  
  
  

Qualifications

• 1-2+ years of call center experience required
• Ability to learn new systems efficiently
• Strong computer skills are required
• Able to handle a fast-paced environment and able to multi-task
  
  
  

PAY

17/hr.

If interested, please apply with your most up to date resume and a recruiter will contact you as soon as possible! Looking forward to

connecting!

Pay And Benefits

The pay range for this position is $17.00 - $17.00/hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

Available For This Temporary Role May Include The Following

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
  
  
  

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Jun 20, 2025.

About TEKsystems And TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Temporary

Job function

• Job function

  Other

• Industries

  IT Services and IT Consulting

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