Call Center Representative- FULLY REMOTE

Lensa; Charlotte (NC); Remote; USD 60,000 - 80,000; Full time

Job summary

Lensa seeks a Call Center Representative for a fully remote role, focusing on supporting families through the enrollment process on an education project. Candidates should have 1-2+ years of call center experience, strong computer skills, and the ability to manage a fast-paced environment. Offering a structured pay of $17/hr, this role is ideal for those seeking to contribute to educational initiatives.

Benefits

Medical, dental & vision

401(k) Retirement Plan

Short and long-term disability

Employee Assistance Program

Qualifications

• Strong computer skills required.
• 1-2+ years of call center experience required.
• Able to handle a fast-paced environment.

Responsibilities

• Support families via inbound calls, assisting them through the enrollment process.
• Make outbound calls to families interested in enrolling.
• Input all notes from calls into the database.

Skills

Strong computer skills

Ability to handle a fast-paced environment

Multi-tasking

Education

1-2+ years of call center experience

Job description

Call Center Representative- FULLY REMOTE

Call Center Representative- FULLY REMOTE

3 days ago Be among the first 25 applicants

Lensa is the leading career site for job seekers at every stage of their career. Our client, TEKsystems, is seeking professionals. Apply via Lensa today!

TEKsystems is hiring a large group of Customer Service Representatives to work FULLY REMOTE assisting on an education project.

These positions will offer FULLY REMOTE capability; however, applicants must be available for an 8-hour shift between the hours of 8am-11pm -weekend hours will be included with most shifts Sunday- Sunday EST (40 hour work week)

This is a customer support role which will focus on assisting customers in an inbound call center capacity. These positions will entail a call volume of around 60-80 calls per day. NO COLD CALLS.

Job Description

• Support families via inbound calls, assisting them through the enrollment process
• Make outbound calls to families interested in enrolling
• Inputting all notes from calls into the database
• Performing follow up calls when needed
  
  

Qualifications

• 1-2+ years of call center experience required
• Ability to learn new systems efficiently
• Strong computer skills are required
• Able to handle a fast-paced environment and able to multi-task
  
  

PAY

17/hr.

If interested, please apply with your most up to date resume and a recruiter will contact you as soon as possible! Looking forward to

connecting!

Pay and Benefits

The pay range for this position is $17.00 - $17.00/hr.

Requirements

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
  
  

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Jun 20, 2025.

About TEKsystems And TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Temporary

Job function

• Job function

  Other

• Industries

  IT Services and IT Consulting

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