Call Center Representative $17/HR - 100% Remote

TEKsystems; Atlanta (GA); Remote; USD 60,000 - 80,000; Full time

Job summary

TEKsystems is seeking a Call Center Representative to join a leading educational organization, providing 100% remote support to families during the enrollment process. This role focuses on delivering an exceptional customer experience, ensuring families understand the virtual school system. The position requires flexibility and comes with several benefits including medical and retirement plans.

Benefits

Medical, dental & vision benefits

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Employee Assistance Program

Time Off/Leave

Qualifications

• 2 years of call center representative experience required.
• Ability to communicate effectively with families.
• Proficiency in Microsoft Office is preferred.

Responsibilities

• Support families via inbound calls and assist through enrollment.
• Make outbound calls to families interested in enrolling.
• Act as an ambassador for the school.

Skills

Excellent communication skills

Call center experience

Microsoft Office proficiency

Job description

Call Center Representative $17/HR - 100% Remote

Call Center Representative $17/HR - 100% Remote

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OPPORTUNITY TO WORK FOR ONE OF THE LARGEST EDUCATIONAL ORGANIZATIONS IN THE AREA

100% remote, EQUIPMENT PROVIDED

SHIFT: 8am-11pm EST, must be available (WEEKENDS AND WEEKDAYS), you must be flexible to be assigned a 5 day 40 hour work week schedule

$17/HR

Qualifications

• 2 years of call center representative experience
• Excellent communication skills
• Microsoft Office proficient
  
  
  

Description

Purpose of the Position: The Family Enrollment Counselor - They build and maintain positive relationships with families interested in enrolling in Connections Academy schools. The role involves delivering a superior customer experience by explaining the value and benefits of the school, ensuring parents understand the virtual school experience, and helping families make informed enrollment decisions.

Core Tasks & Responsibilities

• Work in school-specific outbound task forces to achieve enrollment goals.
• Support families via inbound calls, assisting them through the enrollment process.
• Make outbound calls to families interested in enrolling.
• Serve as an enrollment expert for families.
• Act as an ambassador for the school in interactions with students and families.
• Liaise between local schools and enrollment to resolve issues.
• Stay updated on enrollment policies and guidelines and communicate changes to families.
• Communicate changes in school events, policies, and guidelines through interactions with school staff and parents.
• Perform other duties as assigned.
  
  
  

Pay And Benefits

The pay range for this position is $17.00 - $17.00/hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

Available For This Temporary Role May Include The Following

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
  
  
  

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Jun 13, 2025.

About TEKsystems And TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Temporary

Job function

• Job function

  Other

• Industries

  IT Services and IT Consulting

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