Call Center Representative

Bath Planet; Spokane Valley (WA); On-site; USD 51,577,344 - 57,308,160; Full time

Benefits offered by this job

Full benefits package

Paid training

Commission opportunities

Sundays & Mondays off

Job summary

Bath Planet in Spokane Valley, WA is seeking a Customer Engagement Specialist to join our growing team. This role focuses on connecting with customers via inbound and outbound calls, scheduling appointments, and delivering excellent service to build lasting relationships.

We offer $18–$20 per hour based on experience plus commissions and full benefits. Training is provided, Sundays and Mondays off, and a supportive environment to grow your skills and advance your career.

Qualifications

• High School Diploma or GED is required.
• CRM experience is a plus, but not required.
• Willingness to train and grow.
• Ability to handle 150+ calls per day is implied by the role.

Responsibilities

• Make 150+ calls per day to connect with customers.
• Schedule appointments and provide excellent customer service.
• Build rapport and create positive customer experiences.
• Maintain accurate customer information in CRM.
• Collaborate with leadership to improve performance and grow professionally.

Skills

Excellent communication

Positive attitude

Time management

Motivated and coachable

Customer service

Adaptable / quick learner

Education

High School Diploma or GED

Tools

CRM software

Job description

Customer Engagement Specialist

Spokane Valley, WA

$18–$20 Per Hour (Depending on Experience) + Commission + Benefits

Earn Great Pay Weekly Bonuses Growth Opportunities Positive Team Environment

Are you energetic, motivated, and great with people? Looking for a career where your hard work is recognized and rewarded?

We're looking for a Customer Engagement Specialist to join our growing team! This isn't your typical call center job. We provide hands‑on training, one‑on‑one coaching, and a supportive team environment where you can develop valuable skills and build a long‑term career.

What We Offer

• $18–$20 per hour based on experience
• Additional Commission Opportunities
• Full Benefits Package
• Paid Training
• Supportive Team Culture
• Modern Workstation with Adjustable Sit/Stand Desk
• Personal Locking Cabinet
• Sundays & Mondays Off

Schedule

• Tuesday – Thursday: 9 AM–6 PM
• Friday & Saturday: 8 AM – 5:00 PM
• Sunday & Monday: OFF

What You'll Do

• Connect with customers through inbound and outbound calls
• Schedule appointments and provide excellent customer service
• Build rapport and create positive customer experiences
• Maintain accurate customer information in our CRM system
• Meet daily activity goals (150+ calls per day)
• Work closely with leadership to improve performance and grow professionally

What We're Looking For

• Positive attitude and strong work ethic
• Coachable and eager to learn
• Excellent communication skills
• Strong time management abilities
• Comfortable using computers and learning new software
• High School Diploma or GED required
• CRM experience is a plus, but not required

No Experience? No Problem!

We are willing to train the right person. If you're dependable, motivated, and ready to grow, we want to meet you.

Apply today and join a company that values your effort, invests in your success, and rewards top performers!