Customer Engagement Specialist

bathplanet; Spokane Valley (WA); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Full Benefits Package

Paid Training

Supportive Team Culture

Sundays & Mondays Off

Job summary

bathplanet is seeking a Customer Engagement Specialist in Spokane Valley, WA. This role focuses on connecting with customers via calls and ensuring a positive experience. Ideal candidates are energetic, motivated, and great with people.

With compensation between $18–$20 per hour, plus commission and full benefits, the company values training and provides an engaging team environment. Schedule includes weekends off and offers opportunities for personal and professional growth.

Qualifications

• Positive attitude and strong work ethic.
• Coachable and eager to learn.
• Excellent communication skills.
• Strong time management abilities.
• Comfortable using computers and learning new software.

Responsibilities

• Connect with customers through inbound and outbound calls.
• Schedule appointments and provide excellent customer service.
• Build rapport and create positive customer experiences.
• Maintain accurate customer information in our CRM system.
• Meet daily activity goals (150+ calls per day).
• Work closely with leadership to improve performance and grow professionally.

Skills

Excellent communication skills

Strong time management abilities

Positive attitude and strong work ethic

Coachable and eager to learn

Education

High School Diploma or GED

Tools

CRM systems

Job description

Customer Engagement Specialist

Spokane Valley, WA

$18–$20 Per Hour (Depending on Experience) + Commission + Benefits

Earn Great Pay, Weekly Bonuses, Growth Opportunities, Positive Team Environment

Are you energetic, motivated, and great with people? Looking for a career where your hard work is recognized and rewarded?

We're looking for a Customer Engagement Specialist to join our growing team! This isn't your typical call center job. We provide hands‑on training, one‑on‑one coaching, and a supportive team environment where you can develop valuable skills and build a long‑term career.

What We Offer

• $18–$20 per hour based on experience
• Additional Commission Opportunities
• Full Benefits Package
• Paid Training
• Supportive Team Culture
• Modern Workstation with Adjustable Sit/Stand Desk
• Personal Locking Cabinet
• Sundays & Mondays Off

Schedule

• Tuesday – Thursday: 10 AM-7PM
• Friday & Saturday: 8 AM – 5:00 PM
• Sunday & Monday: OFF

What You'll Do

• Connect with customers through inbound and outbound calls
• Schedule appointments and provide excellent customer service
• Build rapport and create positive customer experiences
• Maintain accurate customer information in our CRM system
• Meet daily activity goals (150+ calls per day)
• Work closely with leadership to improve performance and grow professionally

What We're Looking For

• Positive attitude and strong work ethic
• Coachable and eager to learn
• Excellent communication skills
• Strong time management abilities
• Comfortable using computers and learning new software
• High School Diploma or GED required
• CRM experience is a plus, but not required

No Experience? No Problem!

We are willing to train the right person. If you're dependable, motivated, and ready to grow, we want to meet you.

Apply today and join a company that values your effort, invests in your success, and rewards top performers!