Medical Receptionist

Expresscare-Urgent-Care-Centers; Hampstead (MD); On-site; USD 22,730 - 24,796; Full time

Benefits offered by this job

Health, dental, and vision insurance

PTO

401(k) plan with company match

Competitive overtime opportunities

Job summary

ExpressCare Urgent Care Centers in Hampstead, MD is seeking a Full-Time Medical Receptionist to greet patients, register them, verify insurance, and manage EMR records. The role requires excellent communication, a friendly demeanor, and the ability to multitask in a fast-paced urgent care setting.

Responsibilities include phone management, payment processing, and administrative support to maintain a smooth, patient-centered front desk operation.

Qualifications

• High school diploma or equivalent required.
• Minimum of one year of customer service experience; healthcare setting preferred.
• Experience with medical office software is a plus.

Responsibilities

• Greet and register patients, update demographics, verify insurance, and maintain records in the EMR.
• Answer phone calls, relay messages, and direct calls as needed.
• Process patient payments and manage transactions.
• Assist with faxes, emails, and general administrative tasks.
• Maintain a clean, welcoming waiting area and professional office environment.

Skills

Customer service

Communication

Professionalism

EMR software

Scheduling

Reliability

Education

High School Diploma

Medical Administrative Assistant certification

Tools

EMR software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Receptionist

MEDICAL RECEPTIONIST Hampstead, MD, US

5 days ago Requisition ID: 2695

Salary Range: $16.50 To $18.00 Hourly

Job Title: Full-Time Medical Receptionist

Company Overview: ExpressCare Urgent Care Centers is a well-established and fast-growing urgent care company in Maryland, committed to providing high quality healthcare to our community. An ideal applicant is a friendly, self-motivated, and compassionate individual who can multitask in a fast-paced environment while providing exceptional customer service to our patients. Join our team as a Medical Receptionist and help provide a positive experience to our patients!

Job Responsibilities:

• Patient interaction and registration: Greet and register patients, update demographics, verify insurance information, and maintain accurate records in the EMR
• Phone management: Answer telephone calls, record messages, and accurately re-direct calls as needed
• Payment processing: Collect patient payments and manage payment transactions
• Administrative tasks: Assist with faxes, emails, and office organization
• Office upkeep: Maintain a clean and professional environment, and maintain a welcoming waiting area
• Education:
• High School Diploma, or equivalent
• Licenses & Certifications:
• Medical Administrative Assistant, preferred
• Work Experience:
• Minimum of one year of customer service experience, preferably in a medical setting is preferred
• Required Skills, Knowledge, and Abilities
• Effective communication and interpersonal skills to interact with patients and coworkers
• A high level of professionalism
• Experience with medical office software is a plus
• Reliable transportation and the willingness to comply with the company travel policy
• Ability to work 13+ hour shifts, stand/walk for long periods, and lift 25 lbs.
• Must have scheduling flexibility, including weekends and holidays
• Competitive hourly pay: $16.50 - $18, plus opportunities for overtime
• Full benefits package, including PTO, SSL, and 7 premium pay holidays when worked
• Health, dental, and vision insurance (single and family coverage) available 30 days after full time employment
• 401(k) plan with company match after one year
• Exciting opportunities for growth within the organization