Call Center Representative

WeightNot, LLC; Bethesda (MD); On-site; USD 30,000 - 40,000; Full time

Job summary

WeightNot, LLC is looking for a professional, energetic Call Center Representative for its headquarters in Bethesda, MD. The role involves conducting follow-up calls, assisting potential members, and maintaining relationships. Candidates should have at least 1-2 years of sales experience and strong interpersonal skills.

This position supports WeightNot's nationwide expansion and offers an opportunity for growth in a customer-focused environment.

Qualifications

• Minimum 1-2 years of work experience in a sales or related position.
• Strong interpersonal and communication skills.
• Ability to adapt to last-minute changes.

Responsibilities

• Conduct initial follow-up on inquiries via phone and online.
• Provide basic program details and set appointments.
• Place outbound follow-up calls to determine interest.
• Answer inbound calls to assist inquiries.
• Respond to email inquiries promptly.
• Build interest in the WeightNot program.
• Establish and maintain good relationships with members.

Skills

Sales experience

Interpersonal skills

Computer skills

Flexibility

Job description

Job Description

WeightNot is seeking professional, energetic Call Center Representative to support its nationwide expansion. The position will be based in the WeightNot headquarters office in Bethesda, MD.

Primary Duties Include:

• Conduct the initial follow-up on phone and online inquiries, doing preliminary phone screening to ensure medical eligibility.
• Providing basic program details and setting appointments for more comprehensive phone consultations.
• Place outbound follow up calls to prospective members to determine interest in program.
• Answer inbound calls to assist prospective members’ inquiries.
• Respond to email inquiries from prospective members in a timely manner.
• Build member’s interest in the WeightNot program.
• Establish and maintain a good professional relationship with members.

Qualifications

• Minimum 1-2 year’s work experience in a sales or sales related position, ideally including some phone sales.
• Ability to establish rapport and communicate empathetically.
• Candidates will need to have strong interpersonal skills, computers skills, and have the ability to be flexible and willing to adjust to last minute change.
• Demonstrated commitment to high levels of quality, customer service and client satisfaction.