Call Center Rep

R & R Car Company LLC; Michigan; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Bonuses

1099 contract

50 hours/week

Job summary

R&R Car Company in Mt Clemens/Roseville, MI seeks a proactive Call Center Specialist to engage customers and schedule appointments for our sales team. You will communicate professionally by phone, text, and email, supporting a smooth vehicle purchase journey.

Candidates should be strong communicators, dependable, and eager to grow with a team that values collaboration. This is a 1099 role with a 9:00am–7:00pm schedule, five days a week including Saturdays, offering opportunities for bonuses.

Qualifications

• Excellent verbal and written communication.
• Client-focused with a positive attitude.
• Willingness to learn and grow within the team.
• Reliable with a strong sense of professionalism.

Responsibilities

• Engage with customers and schedule appointments for sales representatives.
• Build and maintain client relationships via phone, text, and email.
• Collaborate with sales to develop effective outreach strategies.
• Present loan applications and gather necessary documents for approvals.
• Track performance and pipeline using CRM software.

Skills

Verbal communication

Written communication

Customer service

Tools

CRM software

Job description

Job Description

Job Description

Join our dynamic team at R&R Car Company, where we are seeking a proactive individual to engage with customers and facilitate appointments for our dedicated sales representatives. As an in-store Call Center Specialist, you will play a pivotal role in ensuring a seamless vehicle purchasing process for our clientele.

The ideal candidate possesses exceptional communication skills, both verbal and written, and demonstrates a strong commitment to professionalism. We value individuals who are receptive to feedback, dependable, and possess a positive attitude with a desire for personal and professional growth. Collaboration is key, as we foster a team-oriented environment where every member contributes to our collective success.

We are looking to fill 5 days a week between Monday to Saturday starting at 9:00am and ending at 7:00pm, totaling about 50 hours per week, Saturdays required. We understand the importance of accommodating individual preferences and are open to discussing alternative arrangements.

Starting compensation is $14.00 per hour. Additionally, lucrative bonuses are offered, providing ample opportunity for financial growth. As well, this position is 1099.

Duties include but are not limited to:

• Conduct market research to identify potential clients and industries for automotive sales
• Develop and implement strategic plans to target new clientele
• Build and maintain relationships with clients via phone calls, text messages, and emails
• Collaborate with the sales team to develop effective sales strategies
• Provide loan applications to customers and collect necessary documentation for approvals
• Track and report on self-performance, pipeline, and results using CRM software
• Stay up-to-date with industry trends, market conditions, and competitor activities

At R&R Car Company, located in Mt Clemens & Roseville, MI, we are passionate about both vehicles and customer satisfaction. By combining these passions, we deliver a superior car buying experience characterized by a diverse inventory of high-quality used cars, trucks, and SUVs tailored to meet the unique needs of our customers. Join us in providing unparalleled service, reliability, and quality to our valued clientele.

View our website here to see more about us: https://www.rrcarcompany.com

Our FaceBook page: https://www.facebook.com/RRCarCompany