Call Center Pharmacy Technician II

Grade Health System; Atlanta (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

A forward-thinking healthcare provider is seeking a dedicated Pharmacy Technician to join their team. In this role, you will assist in preparing and distributing medications while ensuring a high level of customer service. You will be responsible for maintaining the pharmacy's organization, managing inventory, and assisting patients in a professional manner. This position offers a chance to grow in a supportive environment, where your contributions will make a significant impact on patient care. If you are passionate about healthcare and eager to make a difference, this opportunity is perfect for you.

Qualifications

• Must be a registered Pharmacy Technician licensed with the Georgia Board of Pharmacy.
• At least 1 year of experience as a Pharmacy Technician is required.

Responsibilities

• Prepare and distribute medications under pharmacist supervision.
• Assist patients at the point-of-sale and handle cash transactions.
• Maintain cleanliness and organization of the pharmacy.

Skills

Customer Service

Inventory Control

Medication Preparation

Cash Handling

Education

High School Diploma or GED

Pharmacy Technician Training Program

Job description

Grady Health System offers many career paths. Whether you have many years of experience or are just starting your career, you can find a rewarding position at Grady!

SUMMARY

Under the supervision of a registered pharmacist, the Pharmacy Technician prepares, packages, and distributes medications and pharmaceutical supplies.

1. Assist patients at the point-of-sale.
2. Collect payments, provide receipts, and prepare daily cash deposits.
3. Maintain the cleanliness and organization of the prescription pharmacy.
4. Report operational issues to leadership and use reporting tools to facilitate resolutions.
5. Review physicians' orders and transcribe necessary information into patients' drug profiles when appropriate.
6. Control inventory and order medications based on PAR levels.
7. Ensure medications are within their expiration date by performing monthly inspections.
8. Return medications to stock and update patient profiles when appropriate.
9. Greet customers courteously and professionally, utilizing AIDET principles.
10. Answer telephones promptly and efficiently.
11. Assemble patients' medications for pharmacist review.
12. Assist in implementing workflows, process improvements, and organizational directives.
13. Float to other pharmacies as needed, as determined by leadership.
14. Perform other duties as assigned.

QUALIFICATIONS

• High School Diploma or GED.
• Completion of an accredited Pharmacy Technician training program (preferred).
• At least 1 year of experience as a Pharmacy Technician.
• 2 or more years of experience as a Pharmacy Technician (preferred).
• Must be a registered Pharmacy Technician or Pharmacist Intern licensed with the Georgia Board of Pharmacy.
• PTCB certification preferred.

Equal Opportunity Employer - Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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Location: Atlanta, Georgia, at Grady Hospital, United States