Call Center Manager Industrial Systems Group Fort Smith, AR

Filetwigbay; Fort Smith (AR); Remote; USD 73,000 - 103,000; Full time

Job summary

Industrial Systems Group in Fort Smith, AR is seeking a Call Center Manager to drive pipeline growth and accelerate revenue. The role offers remote work with the autonomy to run your own projects and a team invested in your development.

You will manage outbound campaigns, coordinate with agencies, test messaging, and convert attendees into qualified demos. A bachelor’s degree or equivalent experience is required, with a pace that keeps up in a fast-moving, startup-like environment.

Qualifications

• The candidate demonstrates reliability and independence in managing projects.
• Experience improving sales/marketing processes and outcomes.
• Strong curiosity about customer behavior and drivers of decision making.
• Bachelor's degree in a related field or equivalent practical experience.

Responsibilities

• Write follow-ups that get answered and move deals forward.
• Close the gap between marketing promises and sales delivery.
• Coordinate with agencies and vendors to deliver campaigns on time and on budget.
• Test messaging variations and iterate based on performance data.
• Convert webinar attendees into sales demos within 48 hours.
• Carry and pursue a tiered sales quota with a playbook to hit it.
• Draft effective cold outreach copy for management outreach.

Skills

Reliability

Process improvement

Curiosity

Education

Bachelor's degree in related field or equivalent experience

Job description

Industrial Systems Group is hiring a Call Center Manager to drive pipeline growth and accelerate revenue across Fort Smith, AR. This remote opening offers $73,000 - $103,000, the autonomy to run your own projects, and a team invested in your development.

Key Responsibilities

• Write follow-ups that get answered, not the ones that get ignored
• Close the gap between what marketing promises and sales delivers
• Coordinate with agencies and vendors to deliver campaigns on time and on budget
• Test messaging variations and iterate based on performance data
• Convert webinar attendees into sales marketing demos within 48 hours
• Show up at Fort Smith, AR networking nights with a reason to follow up
• Carry a $73,000 - $103,000-tier quota and the playbook to hit it
• Draft the cold-outreach copy that survives a manager buyer's inbox

What You'll Bring

• The reliability that lets a manager stop checking in
• A history of leaving sales marketing processes better than you found them
• Real curiosity about why Industrial Systems Group customers do what they do
• Bachelor's degree in a related field, or equivalent practical experience
• Comfort with an Industrial Systems Group pace that rarely sits still

For all its team-oriented ambition, Industrial Systems Group still operates like the scrappy Fort Smith startup that first cracked sales marketing years ago. Transparency is a habit, so roadmaps, tradeoffs, and even mistakes get shared openly.

Expect $73,000 - $103,000, yes, but also expect the kind of benefits and remote flexibility that make Mondays in Fort Smith feel lighter.

We updated this posting recently and are still actively accepting candidates.

If steady remote work with real stakes appeals to you, the Call Center Manager chair is waiting.