Call Center Manager

TechAdvantage; Roswell (NM); Presencial; USD 82.000 - 113.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Flexible hours

Wellness perks

Career development support

Descripción de la vacante

TechAdvantage in Roswell, NM is seeking a Call Center Manager to drive pipeline growth and accelerate revenue. With ownership over the process, you will lead outbound campaigns and win-back initiatives while coordinating sponsorships to elevate the brand.

The role values Verbal Communication, reliability, and the ability to work in a results-driven, possibly part-time schedule. The company offers flexible hours, wellness perks, and meaningful career development support.

Formación

• Proven verbal communication results, ideally with Roswell, NM experience.
• Real proficiency with Cold Calling and leadership potential.
• Willingness to learn Leadership fast and take ownership.
• Reliability to handle hard assignments and drive results.

Responsabilidades

• Turn churned sales marketing logos into win-back targets with a plan.
• Line up the mission-driven sponsorships that put TechAdvantage in front of buyers.
• Analyze campaign metrics and optimize spend against revenue targets.
• Sniff out the Kustomer gap that's leaking deals at handoff.
• Stitch together a referral program TechAdvantage customers want to share.
• Steer TechAdvantage prospects from interest to invoice without friction.
• Sharpen the Call Center Manager value prop for each vertical we touch.
• Keep Roswell renewals from slipping by owning the timeline.

Conocimientos

Cold Calling

Leadership

Verbal Communication

Reliability

Roswell NM experience

Herramientas

Kustomer

Outbound Calling

Descripción del empleo

TechAdvantage is hiring a Call Center Manager to drive pipeline growth and accelerate revenue across Roswell, NM. With ownership, a $82,000 - $113,000 salary, and 8 years of Cold Calling to draw on, you'll do your best work at TechAdvantage.

Key Responsibilities

• Turn churned sales marketing logos into win-back targets with a plan
• Line up the mission-driven sponsorships that put TechAdvantage in front of buyers
• Analyze campaign metrics and optimize spend against revenue targets
• Sniff out the Kustomer gap that's leaking deals at handoff
• Stitch together a referral program TechAdvantage customers want to share
• Steer TechAdvantage prospects from interest to invoice without friction
• Sharpen the Call Center Manager value prop for each vertical we touch
• Keep Roswell renewals from slipping by owning the timeline

What You'll Bring

• Real proficiency with Cold Calling, plus willingness to learn Leadership fast
• The kind of reliability that earns you the hard assignments
• Proven Verbal Communication results, ideally seasoned in Roswell, NM
• Comfort with part-time arrangements and the rhythms of a results-oriented workplace

TechAdvantage grew out of a Roswell, NM research lab and never lost its trust-based, question-everything approach to Outbound Calling. Our Roswell, NM team moves at a steady, sustainable pace and protects time for deep, focused Leadership work.

We reward quietly-relentless contributors with $82,000 - $113,000, flexible hours, wellness perks, and meaningful career development support.

We are reviewing Kustomer and Outbound Calling backgrounds on a daily basis for this seat.