Call Center Manager

Carlyle Group; Laredo (TX); On-site; USD 87,000 - 131,000; Full time

Benefits offered by this job

Learning stipends

Flexible hours (Laredo, TX)

Job summary

Carlyle Group in Laredo, TX is seeking a Call Center Manager to connect creative marketing with closed deals. You write copy that converts, run experiments, and ensure the ad spend delivers revenue—across trade shows, pop-ups, and the year-round pipeline in Texas.

The role emphasizes mentorship, a growth mindset, and clear communication, with a compensation range of $87,000–$131,000 and flexible Laredo hours.

Qualifications

• Bachelor's degree in a related field, or equivalent practical experience.
• Ability to mentor or support manager teammates.
• Composure to deliver bad news early and clearly.

Responsibilities

• Write copy for ads, emails, and web pages that converts sales marketing traffic.
• Run experiments on sales marketing messaging and keep only what converts.
• Close the loop between ad spend and revenue, dollar for dollar.
• Carry the demo from screen-share to signature in one sitting.
• Run point on trade shows and pop-ups throughout TX.
• Build the campaign calendar that keeps Laredo, TX pipeline full year-round.

Skills

Mentor teammates

Growth mindset

Data-driven mindset

Education

Bachelor's degree or equivalent

Job description

Marketing that doesn't move revenue is decoration, so Carlyle Group hires Call Center Manager talent that connects creative to closed deals. Few Laredo employers pair $87,000 - $131,000 with this much sales marketing autonomy, and fewer still ask only 6 years to earn it.

Key Responsibilities

• Write copy for ads, emails, and web pages that converts sales marketing traffic
• Run experiments on sales marketing messaging and keep only what converts
• Close the loop between ad spend and revenue, dollar for dollar
• Carry the demo from screen-share to signature in one sitting
• Run point on trade shows and pop-ups throughout TX
• Build the campaign calendar that keeps Laredo, TX pipeline full year-round

What You'll Bring

• The humility to revise strong opinions when the data argues back
• Demonstrated capacity to mentor or support manager teammates
• Bachelor's degree in a related field, or equivalent practical experience
• The composure to deliver bad news early and clearly
• An eye for the flexible detail that separates fine from finished
• A growth mindset that treats feedback as fuel, not threat

Recognized for our flexible work in sales marketing, Carlyle Group continues to grow its presence across TX. We hold space for disagreement, then commit fully once the sales marketing call is made.

At Carlyle Group the paycheck opens at $87,000 - $131,000 and the perks, from learning stipends to flexible Laredo, TX hours, only widen from there.

As of today's date, this Call Center Manager req has not been filled.

We welcome applications from driven professionals ready to make an impact.