Call Center Manager

Energy Innovation Corp; Houston (TX); On-site; USD 94,000 - 145,000; Full time

Job summary

ScaleTech in Houston is seeking a Call Center Manager who builds demand, nurtures accounts, and closes business that fuels our growth. You bring 8+ years of experience and a compensation range of $94,000 to $145,000 per year.

You will set KPIs, test messaging, and walk Texas partners through co-marketing. Your mentor awaits and hours are flexible. Live and unfilled as of this moment, ready for your interest.

Qualifications

• Ownership mindset and willingness to take on new responsibilities.
• Strong ability to read a room you’ve never been in before.
• Comfort working in a fast-paced, hands-on environment.
• 8+ years navigating the politics that sales/marketing work attracts.
• ServiceNow fundamentals plus polished written communication for clients.

Responsibilities

• Trade weekly notes with product on what Houston buyers request.
• Test messaging variations and iterate based on performance data.
• Walk TX partners through co-marketing they’ll say yes to.
• Carry the TX number and the relationships that make it real.
• Script webinars that fill the sales/marketing top of funnel.
• Pitch, listen, adjust, and pitch again until the deal lands.
• Set and monitor KPIs tied to revenue, retention, and acquisition cost.

Skills

Ownership mindset

Situational awareness

Fast-paced environment

8+ years sales/marketing

ServiceNow fundamentals

Written communication

Tools

ServiceNow

Job description

Picture yourself as a Call Center Manager who builds demand, nurtures accounts, and closes business that fuels our growth. What lands on the table: 8-plus years behind you, $94,000 - $145,000 for it, and a runway at ScaleTech that keeps climbing.

Key Responsibilities

• Trade weekly notes with product on what Houston buyers keep requesting
• Test messaging variations and iterate based on performance data
• Walk TX partners through co-marketing they'll say yes to
• Carry the TX number and the relationships that make it real
• Script the webinar that fills the sales marketing top of funnel
• Pitch, listen, adjust, and pitch again until the sales marketing deal lands
• Set and monitor KPIs tied to revenue, retention, and acquisition cost

What You'll Bring

• Eagerness to take ownership and run with new responsibilities
• Sound instincts for reading a room you've never been in before
• Comfort working in a fast-paced, hands-dirty environment
• 8+ years navigating the politics that sales marketing work attracts
• ServiceNow fundamentals plus the Written Communication polish clients notice

What sets ScaleTech apart is a fun-loving team in Houston that treats every customer like a partner. We pair junior and senior folks on purpose so Conflict Resolution knowledge stops hoarding in one head.

Your compensation opens at $94,000 - $145,000, your mentor is waiting, your benefits are ready, and your hours are yours to flex.

Live and unfilled as of this exact moment, ready for your interest.