Call Center Manager

Industrial Partners; Alamogordo (NM); On-site; USD 82,000 - 124,000; Full time

Benefits offered by this job

Stock options

Learning budgets

Weekly coaching

Job summary

Industrial Partners in Alamogordo, NM is seeking a Call Center Manager to own end-to-end sales marketing initiatives and revenue outcomes. You will lead negotiations, forecast quotas, and drive outreach at local networking events, while aligning customer success reporting with executive storytelling.

The role emphasizes temporary program ownership, a focus on ROI, and direct involvement in the sales cycle from inquiry to invoice, including social selling and content-driven engagement.

Qualifications

• Detail-oriented approach with a commitment to accuracy.
• Willingness to commute to Alamogordo, NM or work flexibly as needed.
• 6+ years steering sales marketing projects end to end.
• A communication style that translates jargon back into plain English.
• Patience to mentor without taking over the keyboard.
• Comfort being accountable for a heads-down-and-happy outcome in a temporary role.
• Equal parts Strategic Planning depth and Freshdesk curiosity.

Responsibilities

• Negotiate renewals before the sales marketing contract goes quiet.
• Pair a $82,000 - $124,000 quota with the discipline to forecast it straight.
• Show up at Alamogordo, NM networking nights with a reason to follow up.
• Steer Industrial Partners prospects from interest to invoice without friction.
• Prospect via cold calls, emails, and social selling to fill the temporary pipeline.
• Frame the ROI the Alamogordo, NM CFO can defend internally.
• Seed Alamogordo social channels with content that earns replies.
• Bridge Customer Success reporting and the story your CMO needs to hear.

Skills

Sales marketing leadership

Detail-oriented

Effective communication

Mentoring

Accountability in temporary role

Strategic planning

Tools

Freshdesk

Job description

This Call Center Manager role exists because Industrial Partners is done leaving Alamogordo revenue on the table. The appeal is layered — $82,000 - $124,000, a temporary rhythm, sales marketing ownership, and an Industrial Partners crew that backs bold calls.

Key Responsibilities

• Negotiate renewals before the sales marketing contract goes quiet
• Pair a $82,000 - $124,000 quota with the discipline to forecast it straight
• Show up at Alamogordo, NM networking nights with a reason to follow up
• Steer Industrial Partners prospects from interest to invoice without friction
• Prospect via cold calls, emails, and social selling to fill the temporary pipeline
• Frame the outcome-focused ROI an Alamogordo, NM CFO can defend internally
• Seed Alamogordo social channels with content that earns replies
• Bridge Customer Success reporting and the story your CMO needs to hear

What You'll Bring

• Detail-oriented approach with a commitment to accuracy
• Willingness to commute to Alamogordo, NM or work flexibly as needed
• 6 or more years steering sales marketing projects end to end
• A communication style that translates jargon back into plain English
• The patience to mentor without taking over the keyboard
• Comfort being accountable for a heads-down-and-happy outcome in a temporary role
• Equal parts Strategic Planning depth and Freshdesk curiosity

Recognized for our transparent work in sales marketing, Industrial Partners continues to grow its presence across NM. We trust the manager folks closest to the customer to make the call without a committee.

Salaries here begin at $82,000 - $124,000, complemented by stock options, learning budgets, and weekly one-on-one coaching.