Call Center - Appointment Booking Specialist - Spanish Speaking - PM SHIFT

Bodenvy; Colleyville (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Bonus

Employee discounts

Free uniforms

Paid time off

Company parties

Job summary

Bodenvy is seeking an energetic Appointment Booking Specialist to join our Colleyville Call Center on-site. You will convert inquiries into booked consultations for body contouring and skin tightening, leveraging strong tele-sales skills and a personable phone presence.

Ideal candidates have call center experience, can build rapport quickly, and are fluent in English and Spanish. This role requires on-site work in Colleyville, TX and offers performance-based bonuses and competitive pay.

Qualifications

• Bilingual fluency in English and Spanish (spoken and written).
• Prior tele-sales or call center experience preferred.
• Excellent phone presence—warm, articulate, persuasive without being pushy.
• Comfortable with high call volume and fast-paced, target-driven environment.
• Strong organizational skills; comfortable with scheduling/CRM tools.

Responsibilities

• Make and receive a high volume of outbound calls to schedule and confirm appointments.
• Explain services and promotions to clients and build rapport over the phone.
• Maintain and update the appointment calendar and client database (CRM) accurately.
• Follow up on missed calls, voicemails, and online inquiries promptly.
• Re-engage past clients for rebooking and seasonal promotions, meet call targets.

Skills

Bilingual English/Spanish

Tele-sales experience

Call center experience

Excellent phone presence

Organizational skills

Tools

CRM software

Scheduling software

Job description

About The Role

We're looking for an energetic, persuasive Appointment Booking Specialist to join our Call Center team in Colleyville. This is a phone-heavy, on-site role focused on converting leads and inquiries into booked consultations for our body contouring and skin tightening services. The ideal candidate has prior tele-sales, call center industry experience and thrives on building rapport quickly over the phone.

Benefits

• Bonus based on performance
• Competitive salary
• Employee discounts
• Free uniforms
• Paid time off
• Company parties

About The Role

We're looking for an energetic, persuasive Appointment Booking Specialist to join our Call Center team in Colleyville. This is a phone-heavy, on-site role focused on converting leads and inquiries into booked consultations for our body contouring and skin tightening services. The ideal candidate has prior tele-sales, call center industry experience and thrives on building rapport quickly over the phone.

Key Responsibilities

Make and receive a high volume of outbound calls throughout the day to schedule, confirm, and follow up on client appointments. Build genuine rapport with prospective and existing clients, confidently explaining our body contouring and skin tightening services, pricing, and current promotions. Maintain and update the appointment calendar and client database (EHR/scheduling software) accurately. Follow up on missed calls, voicemails, and online inquiries promptly. Re-engage past clients for rebooking, package renewals, and seasonal promotions. Meet daily and weekly call volume and booking targets.

Requirements

Bilingual fluency in English and Spanish (spoken and written) is required. Prior experience in a medspa, aesthetics clinic, or similar wellness/beauty setting strongly preferred. Excellent phone presence - warm, articulate, and persuasive without being pushy. Comfortable with high call volume and a fast-paced, target-driven environment. Strong organizational skills and comfort with scheduling software/CRM tools. Reliable, punctual, and able to work on-site in Colleyville, TX.

Preferred

Familiarity with non-invasive body contouring (e.g., laser/RF treatments, cavitation, EMS) and skin tightening technologies. Prior experience with outbound sales or appointment-setting roles.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to bodenvy Corporate.