Call Center Agent

Luxury Bath; Ocean Pines (MD); Hybrid; USD 21,000 - 41,000; Full time

Benefits offered by this job

Hybrid schedule

Paid training

Career advancement

Team environment

Job summary

Luxury Bath of Mid Atlantic in Ocean City, MD is seeking a Call Center Specialist to join our growing team. You will handle inbound calls, schedule free in-home consultations, and accurately enter customer details into our systems.

This hybrid role offers 3 days in office and 3 days remote, paid training, ongoing support, and clear opportunities for career advancement within a stable company with over 25 years in the industry.

Responsibilities

• Contact homeowners to schedule free in-home consultations
• Answer inbound calls from prospective customers
• Follow proven scripts while personalizing conversations
• Handle questions and overcome objections professionally
• Confirm and manage appointment schedules
• Accurately enter customer information into company systems

Job description

Luxury Bath of Mid Atlantic

Ocean City, MD / $15-$30 per hour (based on experience)

Hybrid Schedule: 3 Days In Office | 3 Days Remote

Join a Growing Team and Build a Career!

Luxury Bath of Mid Atlantic is looking for a motivated and customer-focused Call Center Specialist to join our team in Ocean City, MD. If you enjoy talking with people, helping homeowners, and working in a fast-paced environment, this may be the perfect opportunity for you.

As part of one of the fastest-growing bath remodeling companies in the country, you'll play a key role in helping homeowners schedule free consultations for bathroom remodeling projects. We offer paid training, advancement opportunities, and a supportive team environment where your success is recognized.

Why Join Us

• Competitive Pay: $15-$30 per hour based on experience
• Hybrid Work Schedule (3 days office / 3 days remote)
• Paid Training and Ongoing Support
• Opportunities for Career Advancement
• Stable, Growing Company with Over 25 Years of Industry Success
• Fun, Team-Oriented Work Environment

What You’ll Do

• Contact homeowners to schedule free in-home consultations
• Answer inbound calls from prospective customers
• Follow proven scripts while personalizing conversations
• Handle questions and overcome objections professionally
• Confirm and manage appointment schedules
• Accurately enter customer information into company systems