Call Center Agent

Gold Coast Dental; La Habra (CA); On-site; USD 22,000 - 25,000; Full time

Job summary

Gold Coast Dental is seeking a friendly Full-Time Call Center Agent to join our team. The role emphasizes delivering exceptional customer service to guests seeking top-tier dental care. Excellent personal presentation and reliability are important as team participation is required.

Pay rate starts at $17.00 per hour with evening and weekend shifts. Responsibilities include handling calls, documenting outcomes, and following procedures to ensure smooth operations and guest satisfaction.

Qualifications

• Strong attendance and reliability.
• Clear communication skills.
• Ability to consistently work evenings and one weekend day.

Responsibilities

• Handle inbound and outbound calls professionally.
• Provide excellent customer service.
• Accurately document call outcomes and follow established procedures.

Skills

Customer service

Communication

Job description

At Gold Coast Dental, our people are the cornerstone of our success. We cultivate a culture of continuous growth and improvement, empowering our team members to flourish and thrive within our supportive family-oriented environment. If you're a talented individual ready to establish a fulfilling long-term career and grow alongside a dynamic company that values your potential, join us at Gold Coast Dental and let's achieve greatness together!

We are looking for enthusiastic, cheerful team members. We take great pride in providing exceptional customer service to our guests who wish to experience unparalleled dental care. The ideal candidate should have excellent personal skills, a willingness to further their skills, and take great pride in the presentation of the office and themselves. Team participation is a must.

Position: Full-Time Call Center Agent
Pay Rate: $17.00 per hour

We are currently seeking Full -Time Call Center Agents to join our team. This role is ideal for students or individuals looking for consistent evening and weekend work.

Schedule Requirements:

• Monday–Friday: 10:30 AM – 7:00 PM
  One weekend day (Saturday or Sunday): 1:00 PM – 10:00 PM

Responsibilities:

• Handle inbound and outbound calls professionally
• Provide excellent customer service
• Accurately document call outcomes and follow established procedures

What We’re Looking For:

• Strong attendance and reliability
• Clear communication skills
• Ability to consistently work evenings and one weekend day