Call Center

HVC; Alpharetta (GA); Hybrid; USD 33,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Disability insurance

401k

PTO

Life insurance

Critical illness coverage

Hospital indemnity

Holiday pay

Job summary

Heart and Vascular Care is seeking a Medical Call Center Representative to join our team. The role supports scheduling and insurance verification in a patient‑facing environment with a strong emphasis on compassion and service.

The position offers a hybrid work arrangement: four days remote and one day in-office, Monday to Friday, 8 AM to 5 PM. Prior medical scheduling experience is required, and the team emphasizes dependable attendance and a friendly attitude.

Qualifications

• Prior experience in a medical setting with scheduling and insurance.

Responsibilities

• Collecting information from patients and scheduling details.
• Verifying insurance information and coverage.
• Maintaining a positive, friendly demeanor with patients and coworkers.

Skills

Medical scheduling

Insurance verification

Customer service

Job description

3 days ago Requisition ID: 1348

We currently have an exciting opportunity for a medical call center representative to join our team!

Benefits: Medical, dental, vision, short/long term disability, 401k, PTO, life insurance, critical illness, hospital indemnity, and holiday pay.

Monday - Friday, 8AM - 5PM, four days remote one day in-office.

Must have prior experience in a medical setting dealing with scheduling and insurance.

Responsibilities will include but not be limited to:

• Collecting information
• Verifying insurance
• All while maintaining a positive, friendly, and outgoing demeanor.

Requirements:

• Dependable team player is a must.
• Ability to work in a fast paced environment.
• Maintain a positive attitude with patients and co-workers under all conditions
• Sustain excellent attendance and avoid excessive absences and/or tardiness

Heart and Vascular Care is a cardiology practice that places a priority on compassionate patient care and service. In our team-based and family-oriented setting, we strive to set a new bar for patient healthcare through a modern, friendly, and thoughtful approach.

Come be a part of our growing team.