California Account Manager - Commercial Lines (Hybrid/Remote)

Insurance Office of America; Newark (CA); Hybrid; USD 80,000 - 105,000; Full time

Benefits offered by this job

Health insurance

401K with match

Paid time off

Career growth

Team culture

Job summary

Insurance Office of America is seeking an Account Manager - Commercial Lines in California. The role focuses on managing an assigned book of business, ensuring retention and supporting new business.

You will coordinate day-to-day admin tasks, assist with policy administration, billing, claims, and coverage analysis. The ideal candidate has 3–5 years of account management or 5+ years in insurance, active P&C licensing, and preferably CIC or equivalent designation.

Qualifications

• Minimum 3–5 years in account management or 5+ years in insurance
• Active P&C license required; CIC or equivalent preferred
• Strong analytical, problem-solving, and decision-making skills
• Excellent customer service, communication, multitasking, and organizational abilities
• Proficiency in MS Office (Outlook, Word, Excel)

Responsibilities

• Manage an assigned book of business to ensure retention and growth.
• Coordinate day-to-day administrative and customer service tasks.
• Resolve complex issues with minimal errors or omissions.
• Maintain technical competence and industry knowledge.
• Lead the account management team in daily activities.
• Handle policy administration, billing, claims, and coverage analysis.

Skills

Account management

Insurance knowledge

Customer service

Communication

Multitasking

MS Office

Education

Active Property & Casualty license

CIC or equivalent

High School Diploma

Job description

Insurance Office of America is seeking an Account Manager - Commercial Lines in California. The role focuses on managing an assigned book of business, ensuring retention and supporting new business.

You will coordinate day-to-day admin tasks, assist with policy administration, billing, claims, and coverage analysis. The ideal candidate has 3–5 years of account management or 5+ years in insurance, active P&C licensing, and preferably CIC or equivalent designation.