Calculations Assistant, Vital Records

State-of-Michigan; Lansing (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

MDHHS is seeking an administrative support professional for the role at 333 South Grand Avenue, Lansing, MI. The position manages front desk tasks, processes vital records requests, and ensures accurate entry into the Birth Registry System and related applications.

Applicants should have a high school diploma; depending on level, 0–3 years of administrative experience may be required, with remote work options within Michigan potentially available.

Qualifications

• Educational level typically acquired through completion of high school.
• No specific type or amount of experience required for Calculations Assistant 5.
• One year of administrative support experience for Calculations Assistant 6.
• Two years of administrative support experience for Calculations Assistant E7.
• Three years of administrative support experience for Calculations Assistant 8.

Skills

Administrative support

Education

High school diploma or equivalent

Job description

The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. For more information, please visit our MDHHS Diversity, Equity, and Inclusion Plan.

This position maintains the front desk area where requests for vital records are received from the general public. The employee certifies applications are complete and contain a valid signature and reviews acceptable ID, determines eligibility for the record requested to enter the order into the BRS (Birth Registry System)/ VERA (Vital Event Registration Application. Employee determines fees, receives payment in the form of cash, check, money order, or credit cards and returns change, balances drawer and does cash out at end of shift and generates a credit card settlement report and submits revenue to the supervisor. Also double-checks co-workers nightly cash-out for cash, check and money order totals. This position reviews and manages daily return mail, and processes.

Education

Educational level typically acquired through completion of high school.

Experience

Calculations Assistant 5

No specific type or amount is required.

Calculations Assistant 6

One year of administrative support experience.

Calculations Assistant E7

Two years of administrative support, including one year equivalent to a Calculations Assistant 6, involving examining, counting, and coding, performing basic mathematical calculations and proofreading numerical data.

Calculations Assistant 8

Three years of administrative support experience, including one year equivalent to a Calculations Assistant E7, involving examining, counting, and coding, performing basic mathematical calculations and proofreading numerical data.

Position Location/Remote Office

The physical location of this position is 333 South Grand Avenue, Lansing, MI 48933. Based on operational needs and within established limits, remote work and alternate or hybrid work schedule requests for this position may be considered. Selected candidates who have been approved to work remotely or a hybrid schedule must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview.

Employees will be provided computers to perform state work. Phones may also be provided for necessary communications. If working remotely, employees will be responsible for providing other components of a remote office at their own expense, including:

• A secure work location that allows privacy and prevents distractions.
• A high-speed internet connection of at least 25 Mbps download and 5 Mbps upload.
• Suitable lighting, furniture, and utilities.

Your application for any position does not guarantee you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results.

The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises.

As a Condition of Employment: this position requires successful completion of a background investigation and a criminal records check. If you previously held status in this classification and departed within the last three (3) years, please contact Human Resources regarding your interest in a potential reinstatement. Reinstatement is not guaranteed or required.

The Department of Health & Human Services reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received.

For information about this specific position, please email [e-mail]. Please reference the job posting number in subject line.

MDHHS is proud to be a Michigan Veteran’s Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer.