Cake Designer & Customer Experience Specialist

Kroger; Nashville (TN); On-site; USD 25,000 - 32,000; Part time

Job summary

Kroger in Nashville is seeking a dedicated bakery associate to deliver exceptional customer service and maintain a clean, safe bakery area. You will assist the department manager in meeting sales goals and uphold all health and safety standards.

Responsibilities include greeting customers, answering product questions, decorating cakes, preparing wedding cakes on request, and ensuring proper labeling and inventory. Prior bakery or retail experience and strong communication are valued.

Qualifications

• Experience in retail environments.
• Experience decorating bakery items.
• Ability to handle stressful situations.
• Basic math knowledge.
• Effective communication skills.
• Ability to speak/read/write a second language.

Responsibilities

• Create an environment where customers feel welcome and valued by answering questions about products.
• Gain knowledge of products and respond to inquiries with recommendations.
• Prepare bakery items and wedding cakes using proper bakery equipment.
• Decorate cakes, pastries, cupcakes and cookies as requested.
• Label, stock and inventory department merchandise; monitor quality and freshness.
• Ensure compliance with health, safety and store policies.

Skills

Retail experience

Bakery/cake decorating experience

Stress management

Basic math

Communication skills

Second language

Job description

Kroger in Nashville is seeking a dedicated bakery associate to deliver exceptional customer service and maintain a clean, safe bakery area. You will assist the department manager in meeting sales goals and uphold all health and safety standards.

Responsibilities include greeting customers, answering product questions, decorating cakes, preparing wedding cakes on request, and ensuring proper labeling and inventory. Prior bakery or retail experience and strong communication are valued.