Cake Decorator & Customer Experience Specialist

Kroger Co.; Casper (WY); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Co. seeks a customer-focused bakery associate to create outstanding experiences. You will help customers, decorate baked goods, and ensure product freshness while maintaining strict safety and cleanliness standards.

Responsibilities include assisting the department manager to meet sales goals, stocking merchandise, and upholding loss prevention practices. Strong communication and math skills are required.

Qualifications

• Retail experience
• Bakery/cake decorating experience
• Ability to handle stressful situations
• Knowledge of basic math
• Effective communication skills

Responsibilities

• Create a welcoming environment and respond to questions about department products.
• Gain knowledge of products and offer suggestions.
• Offer samples and assist with bakery items including wedding cakes.
• Recommend bakery items to meet customer needs.
• Check freshness, review sell-by dates, and operate bakery equipment.
• Decorate cakes, pastries, cupcakes, cookies and other bakery items.
• Label, stock, sign, and inventory merchandise.
• Report discrepancies in orders to the department manager.
• Stay aware of store layout and current ads.
• Maintain inventory accuracy and note discrepancies.
• Adhere to health, safety, and civil regulations.
• Follow safety and loss prevention rules.
• Inspect equipment and notify management of repairs.
• Report safety risks and incidents to management.
• Perform essential job functions with or without accommodation.

Skills

Customer service

Bakery/cake decorating

Communication

Math

Job description

Kroger Co. seeks a customer-focused bakery associate to create outstanding experiences. You will help customers, decorate baked goods, and ensure product freshness while maintaining strict safety and cleanliness standards.

Responsibilities include assisting the department manager to meet sales goals, stocking merchandise, and upholding loss prevention practices. Strong communication and math skills are required.