Cake Decorator & Customer Service Specialist

H.E.B.; Wimberley (TX); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Health and dental benefits

Job summary

H-E-B in Texas is seeking a Cake Decorator to apply decorating techniques, prepare and merchandise fresh products, and uphold food safety standards. You will assist customers with cake orders, ensure quality, and maintain proper production flow in a fast-paced retail setting.

The role requires 1+ years of experience, a HS diploma or equivalent, and a commitment to safety and accuracy in a bakery environment. Join a team focused on quality and customer satisfaction.

Qualifications

• HS Diploma or GED or equivalent required.
• 1+ years of cake decorating or retail experience required.
• Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) required.
• Strong customer service skills required.
• Communication and interpersonal skills required.
• Reading and writing skills required.
• Planning and organizing skills required.
• Completion of Company Orientation required.
• Safety training required.
• eCommerce Online Ordering training upon hire required.

Responsibilities

• Provides superior customer service and takes cake orders with accuracy.
• Applies decorating techniques to produce quality cakes and pastries.
• Prepares, packages, labels, and rotates products.
• Maintains sanitation and complies with safety standards.
• Operates equipment properly and supports production planning.

Skills

Scales

Label machine

PC familiarity

Customer service

Communication skills

Reading & writing

Planning & organizing

Education

HS Diploma or GED

Tools

POS system

Job description

H-E-B in Texas is seeking a Cake Decorator to apply decorating techniques, prepare and merchandise fresh products, and uphold food safety standards. You will assist customers with cake orders, ensure quality, and maintain proper production flow in a fast-paced retail setting.

The role requires 1+ years of experience, a HS diploma or equivalent, and a commitment to safety and accuracy in a bakery environment. Join a team focused on quality and customer satisfaction.