Cake Decorator & Customer Service Pro

H-E-B; Conroe (TX); On-site; USD 18,000 - 22,000; Full time

Job summary

H-E-B in Conroe, TX is seeking a Cake Decorator to apply decorating techniques and maintain product quality by following guidelines. You will prepare, package, and merchandise fresh bakery items daily, while upholding food safety standards and department procedures.

You will assist customers by taking cake orders, answer questions, and use suggestive selling to support department sales. The role requires strong customer service, basic computer and equipment knowledge, and HS diploma.

Qualifications

• HS Diploma or GED or equivalent - Required
• Completion of Company Orientation - Required
• Safety training - Required
• eCommerce Online Ordering training upon hire - Required

Responsibilities

• Provide superior customer service and take cake orders with accuracy
• Apply decorating techniques to produce high-quality cakes
• Package, label, and rotate products
• Ensure sanitation and food safety compliance
• Read and follow daily production list to meet deadlines

Skills

Strong customer service

Communication and interpersonal skills

Reading and writing skills

Planning and organizing

Knowledge of computer systems and_equp

Education

HS Diploma or GED or equivalent

Tools

PC

Scale

Label machine

Job description

H-E-B in Conroe, TX is seeking a Cake Decorator to apply decorating techniques and maintain product quality by following guidelines. You will prepare, package, and merchandise fresh bakery items daily, while upholding food safety standards and department procedures.

You will assist customers by taking cake orders, answer questions, and use suggestive selling to support department sales. The role requires strong customer service, basic computer and equipment knowledge, and HS diploma.