Cake Decorator: Create Edible Art & Delight Customers

H-E-B; Georgetown (TX); On-site; USD 27,000 - 38,000; Full time

Job summary

H-E-B in Georgetown, Texas is seeking a Cake Decorator to apply decorating techniques and maintain product quality while following all safety and sanitation standards. You will prepare, package, and merchandise fresh products daily and assist customers with cake orders and selections.

The role requires 1+ years of experience, strong customer service and communication skills, and the ability to read production lists and follow VTAs for quality cakes.

Qualifications

• HS Diploma or GED or equivalent is required.
• 1+ years of cake/decorating or food-service experience required.
• Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) is required.
• Strong customer service skills are required.
• Excellent communication and interpersonal skills are required.
• Reading and writing skills are required.
• Planning and organizing skills are required.

Responsibilities

• Provides superior customer service.
• Takes cake orders by telephone or in person with high accuracy.
• Answers questions and assists customers with selections.
• Uses suggestive selling to meet customer needs and drive sales.
• Applies decorating techniques per VTAs to produce quality cakes and pastries.
• Writes on cakes with icing upon request.
• Reads and follows the daily production list for cake flow.
• Ensures quality control before sales floor transfer.
• Prepares, packages, and merchandises fresh product.
• Slices, packages, labels, and rotates products.
• Records production and shrink for planning.
• Maintains sanitation and adheres to food safety standards.

Skills

Customer service

Communication

Reading & writing

Planning & organizing

Attention to detail

Teamwork

Education

HS Diploma or GED or equivalent

Completion of Company Orientation

Safety training

eCommerce Online Ordering training

Tools

PC

Symbol/Scale

Label machine

Job description

H-E-B in Georgetown, Texas is seeking a Cake Decorator to apply decorating techniques and maintain product quality while following all safety and sanitation standards. You will prepare, package, and merchandise fresh products daily and assist customers with cake orders and selections.

The role requires 1+ years of experience, strong customer service and communication skills, and the ability to read production lists and follow VTAs for quality cakes.