Cake Decorator & Customer Experience Specialist

Kroger Family of Companies; Town of Brookfield (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Family of Companies in Wisconsin is seeking a Bakery Associate to deliver outstanding customer service, maintain a safe, clean environment and assist with department goals. You will greet customers, answer questions about bakery items and prepare samples when requested.

Responsibilities include stocking, decorating cakes, labeling inventory, checking product quality, adhering to health and safety regulations, and supporting store management in day-to-day operations.

Qualifications

• Minimum: Any retail experience
• Bakery/cake decorating experience
• Ability to handle stressful situations
• Knowledge of basic math
• Strong communication skills

Responsibilities

• Create an environment where customers feel welcome and appreciated by answering questions about products
• Gain knowledge of department offerings and respond to questions with product recommendations
• Offer product samples and assist with bakery preparation and decorating using proper equipment
• Recommend bakery items to meet customer needs and preferences
• Check product quality, monitor dates, and use bakery equipment per guidelines
• Decorate cakes, pastries, cupcakes, cookies and other bakery items
• Label, stock and inventory department merchandise
• Report discrepancies to the department manager and monitor store layout
• Maintain awareness of inventory and seasonal ads; assist with merchandising and safety rules
• Follow health, safety, and labor controls; communicate safety risks to management
• Perform preventive maintenance and report any equipment issues
• Be able to perform essential job functions with or without accommodations

Skills

Effective communication

Stress management

Second language (optional)

Math basics

Job description

Kroger Family of Companies in Wisconsin is seeking a Bakery Associate to deliver outstanding customer service, maintain a safe, clean environment and assist with department goals. You will greet customers, answer questions about bakery items and prepare samples when requested.

Responsibilities include stocking, decorating cakes, labeling inventory, checking product quality, adhering to health and safety regulations, and supporting store management in day-to-day operations.