Cake Decorator & Customer Experience Specialist

The Kroger Co.; Albuquerque (NM); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. in Albuquerque, NM is seeking a bakery department team member to deliver outstanding customer service, maintain a clean and safe environment, and support department goals.

You will interact with customers, answer questions, and help them find or try products within the bakery area. The role involves decorating cakes, assisting with bakery tasks, and ensuring product quality and freshness while following health and safety guidelines.

Qualifications

• Demonstrate ability to handle stressful situations.
• Communicate clearly with customers and teammates.
• Previous retail experience preferred.
• Experience decorating bakery items is a plus.

Responsibilities

• Create an environment where customers feel welcome and valued by answering questions about products in the department and store.
• Know products well and respond to questions, making appropriate suggestions.
• Assist with bakery tasks and sample products to help customers discover items.
• Decorate cakes and other bakery items per customer requests using proper equipment.
• Label, stock, and inventory department merchandise while maintaining product quality and freshness.

Skills

Stress management

Effective communication

Retail experience

Bakery/cake decorating experience

Job description

The Kroger Co. in Albuquerque, NM is seeking a bakery department team member to deliver outstanding customer service, maintain a clean and safe environment, and support department goals.

You will interact with customers, answer questions, and help them find or try products within the bakery area. The role involves decorating cakes, assisting with bakery tasks, and ensuring product quality and freshness while following health and safety guidelines.