Cake & Catering Experience Specialist

Katella Delicatessen Restaurant Bakery Inc; Los Alamitos, Northern (CA, KY); Hybrid; USD 22,000 - 33,000; Full time

Job summary

Katella Delicatessen Restaurant Bakery Inc is seeking friendly team members to join our bakery and deli support staff. You will take orders for cakes and catering, answer calls, and assist guests with product questions and special orders.

Our team values hospitality, accuracy, and a collaborative spirit. We seek individuals with strong communication and organization skills who can multitask in a fast-paced environment.

Qualifications

• Excellent communication and customer service skills.
• Strong organizational and multitasking abilities.
• Ability to work calmly in a fast-paced environment.
• Ability to prioritize tasks and manage time effectively.
• Knowledge of bakery products and ability to explain ingredients.
• California Food Handler Card is required.
• Availability mornings, evenings, weekends, and holidays.

Responsibilities

• Take orders for cakes, baked goods, and catering services.
• Answer phone calls and provide information about bakery and deli products.
• Assist guests with questions about products, ingredients, and special orders.
• Prepare and record special orders.
• Maintain a clean, organized, and well-stocked work area.
• Provide friendly and attentive service to guests.
• Work with team members to support daily bakery, deli, front-of-house (FOH), and back-of-house (BOH) operations.
• Maintain a positive, professional attitude while promoting teamwork.
• Communicate respectfully and effectively with coworkers, supervisors, and management.

Skills

Customer service

Communication

Multitasking

Organizational skills

Job description

Katella Delicatessen Restaurant Bakery Inc is seeking friendly team members to join our bakery and deli support staff. You will take orders for cakes and catering, answer calls, and assist guests with product questions and special orders.

Our team values hospitality, accuracy, and a collaborative spirit. We seek individuals with strong communication and organization skills who can multitask in a fast-paced environment.