Cage Teller - Cash & Customer Service Pro

Coeur d'Alene Casino Resort Hotel

Worley (ID)

On-site

USD 17,000 - 24,000

Part time

14 days+

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Benefits offered by this job

Tipped position

Job summary

The Cage Teller at Coeur d'Alene Casino Resort Hotel in Worley, ID will accurately cash checks, tickets, and vouchers while delivering friendly service. This is a tipped, part-time role requiring basic math and cash handling abilities, with training and team support provided.

Qualifications include a high school diploma or equivalent and the ability to obtain a tribal gaming license. Prior cash handling experience is preferred, and basic computer skills are desirable for operating the cash

Qualifications

High school diploma or equivalent is required.
Must be able to obtain a Coeur d'Alene tribal gaming license.
A minimum of six months previous cash handling experience required; two years preferred.
Basic computer skills preferred.

Responsibilities

Cash personal checks, PFJP tickets, ticket vouchers, com checks, Coinstar vouchers, and VIP vouchers per customers' requests.
Perform Canadian money exchanges as needed.
Utilize currency counting machine to verify bank and additional cash issues before accepting the issue.
Verify bank in the issue room before accepting the issue.
Complete and sign all paperwork neatly according to current departmental policy when bank is issued, returned, and throughout the shift as needed.
Maintain security of bank, workstation, and other computer information.
Communicate any problems, unacceptable checks, or other information to oncoming cashier.
Input necessary information into the check cashing system accurately.
Perform correct double count procedures: once onto the indicated work area and then again on the counter in front of the customer.
Stamp all tickets and vouchers as paid with the appropriate stamp and keep organized to assist in completing ending paperwork.
Notify supervisor, security, and surveillance if stolen or altered checks, coupons, or voided tickets are cashed.
Obtain additional cash from money room as needed to complete all anticipated transactions.
Report any variances to shift supervisor prior to leaving for the day.
Attend all team meetings including assigned training or other workshops as requested by manager.
Immediately notify manager of any customer complaints or employee concerns in order to achieve positive resolution.
Other projects and duties as assigned.