Cage Supervisor - Flexible Schedules & Leadership

Delaware North at Finger Lakes Gaming & Racetrack; Town of Farmington (NY); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Job summary

Delaware North Gaming is seeking a full-time Cage Supervisor at Finger Lakes Gaming in Farmington, New York. You will oversee all cage and vault operations to ensure compliance with state, federal, and company guidelines.

The role includes leading a team, training new staff, resolving customer issues, and preparing routine reports. The position requires the ability to handle large cash transactions and maintain accuracy in a fast-paced gaming environment.

Qualifications

• Minimum of 1 year supervisory experience.
• Must be able to handle large cash transactions and reconcile vault.
• Strong communication and interpersonal skills in a high-volume environment.

Responsibilities

• Lead and supervise team; plan and schedule work assignments.
• Participate in selection and training of new team members.
• Investigate and resolve customer complaints and issues.
• Assist in preparing daily and weekly reports.
• Monitor inventory supplies for cage operations.
• Maintain supervisor cash bank transactions and balance money at end of shift.
• Monitor ticket redemption machines and schedule maintenance.

Skills

Supervisory experience

Cash handling

Microsoft Office

Tools

Microsoft Office

Job description

Delaware North Gaming is seeking a full-time Cage Supervisor at Finger Lakes Gaming in Farmington, New York. You will oversee all cage and vault operations to ensure compliance with state, federal, and company guidelines.

The role includes leading a team, training new staff, resolving customer issues, and preparing routine reports. The position requires the ability to handle large cash transactions and maintain accuracy in a fast-paced gaming environment.