Cage Shift Supervisor — Cash Ops & Guest Service

Agua Caliente Casinos; Rancho Mirage (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Agua Caliente Casinos in Rancho Mirage, CA seeks a Cage Supervisor to manage cage operations during shifts, ensuring policies and procedures are followed and that cashiers perform consistently. You will interface with other departments and handle customers in a professional and friendly manner.

The role is responsible for security and accountability of funds, balancing the main bank, and supervising cage cashiers to maintain accuracy and compliance with internal controls.

Qualifications

• High school diploma or GED required.
• 2+ years cash operations experience preferred.
• Proficient with Ten Key adding machine.
• Must communicate in English clearly.
• Ability to work in a fast-paced environment with accuracy.

Responsibilities

• Oversee cage operations during shifts.
• Maintain security and accountability of funds.
• Assist in balancing main bank.
• Supervise cage cashiers and staff.
• Prepare staffing schedules and approve time off.
• Investigate variances and document results.
• Handle guest inquiries and complaints professionally.
• Ensure adherence to internal controls and casino policies.

Skills

Communication skills

English language

Ten-key calculator

Education

High school diploma or GED

Tools

Ten Key Adding Machine

Job description

Agua Caliente Casinos in Rancho Mirage, CA seeks a Cage Supervisor to manage cage operations during shifts, ensuring policies and procedures are followed and that cashiers perform consistently. You will interface with other departments and handle customers in a professional and friendly manner.

The role is responsible for security and accountability of funds, balancing the main bank, and supervising cage cashiers to maintain accuracy and compliance with internal controls.