Cage, Count and Credit Manager

Caesars Entertainment; Baltimore (MD); On-site; USD 76,500 - 93,500; Full time

Benefits offered by this job

Bonus incentives

Relocation package

Paid time off

401(k), medical, dental, vision, life & disability insurance

Job summary

Caesars Entertainment in Baltimore, Maryland, is seeking a dynamic leader to oversee cashiering and count room operations. This role requires a Bachelor’s degree and a minimum of 3 years in Finance or Administration. The leader fosters teamwork and ensures high standards of accountability while enhancing employee and guest satisfaction.

Responsibilities include supervising staff, managing budget initiatives, and implementing strategies for operational efficiency. A comprehensive benefits package will be offered, including a starting salary of $85,000 annually.

Qualifications

• Minimum of 3 years of experience in Finance and/or Administration.
• Proven supervisory skills for large staff management.
• General business and accounting knowledge with broad casino game knowledge.

Responsibilities

• Manage day-to-day operations through department heads.
• Oversee cashiering operations and safeguard assets.
• Develop procedures to improve efficiency and profitability.

Skills

Organizational skills

Communicative skills

Supervisory skills

Education

Bachelor’s in Business Administration or related field

Job description

Job Summary

Reporting directly to the Director of Finance, this position directs the cashiering and count room areas to safeguard the company’s assets. The role serves as a dynamic leader, fostering teamwork, employee morale, and open communication while ensuring high standards of integrity and accountability. It acts as a coach and role model, setting clear expectations and providing recognition for superior performance. The position challenges existing processes to improve efficiency, enhances guest satisfaction by partnering across departments, and implements changes to improve overall employee and guest satisfaction.

Responsibilities

• Provide administrative assistance and direction for assigned departments.
• Manage day‑to‑day operations through department heads and supervisors.
• Counsel, guide, and instruct employees in proper performance of duties.
• Plan, develop, and implement procedures to improve efficiency and profitability.
• Act as a role model and uphold the company’s values.
• Oversee cashiering operations, safeguard assets, and enforce variance policies.
• Provide labor analysis and ensure efficient utilization of staff.
• Develop and execute plans to achieve total service and employee satisfaction goals.
• Integrate customer satisfaction strategy into daily operations.
• Provide analysis on strategic initiatives such as turnover and financial goals.
• Participate in department budget creation and management.
• Ensure training and compliance with regulatory standards.
• Lead team member development into leadership positions.
• Manage project assignments, including strategic financial initiatives.
• Gather necessary information for casino check cashing accounts review.
• Collaborate with Collections, Cashier, Regulatory Compliance, Casino Hosts, and Total Rewards.
• Interview, train, select, and adjust pay rates and hours of work.
• Direct employee work and maintain production standards.
• Appraise productivity and recommend promotions or changes.

Qualifications

• Bachelor’s degree in Business Administration or related field (required).
• Minimum of 3 years of experience in Finance and/or Administration (preferred).
• General business and accounting knowledge with broad casino game knowledge (preferred).
• Strong organizational, managerial, and communication skills (required).
• Proven supervisory skills for large staff management (must).
• Ability to work independently and as part of a team.
• Well‑groomed appearance.
• Physical stamina to sit, stand, or walk for extended periods (4 hours).
• Calm decision‑making in employee conflict situations.
• Mobility across property levels, including 20+ stairs or escalators.
• Capacity to lift and carry up to 25 lbs and perform physical tasks such as push, pull, reach, bend, and kneel.
• Responsive to visual and aural cues.
• Manual dexterity for computer and office equipment operation.
• Tolerance of dust, noise, and bright lights.
• Availability for varied shifts, weekends, and holidays.

Benefits

• Base salary starting at $85,000 annually
• Bonus incentives
• Relocation package
• Bi‑weekly pay dates
• Paid time off, 401(k), medical, dental, vision, life & disability insurance

Equal Employment Opportunity

The Company is an Equal Opportunity Employer. It will not discriminate against any employee or applicant based upon race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy‑related conditions, or conflicts with religious beliefs or practices.