CAGE CASHIER

Caesars Entertainment; Westlake (LA); On-site; USD 25,000 - 35,000; Full time

Job summary

Caesars Entertainment is hiring for a Full-Time Cashier at Horseshoe Lake Charles in Louisiana. Responsibilities include handling cash transactions and ensuring customer satisfaction through excellent service while adhering to company policies.

Ideal candidates will possess a high school diploma or GED, have prior money-handling experience, and the ability to work on-site in a fast-paced environment. This position offers opportunities for growth within the gaming industry.

Qualifications

• Must be able to count money and coins accurately.
• Must have general cashiering background or prior money-handling experience.
• Must be able to work any shift and handle fluctuating window times.

Responsibilities

• Operates assigned bank or window according to procedure.
• Counts down bank or window at end of each shift.
• Greets and welcomes customers with a smile.

Skills

Cash handling

Customer service

Attention to detail

Education

High school diploma or GED

Job description

Job Summary

General Requirements:

• High school diploma or GED required.
• General cashiering background or prior money-handling experience required.
• Must be able to count money and coins accurately.
• Must be able to read, write, speak, and understand English.
• Must be able to get along with co-workers and work as a team.
• Must be able to work any shift as well as fluctuating window times.

Essential Job Functions:

• Operates assigned bank or window according to procedure.
• Verifies previous count sheet from assigned bank or, if window, count sheet from the Main Bank.
• Counts down bank or window at end of each shift and reconciles to the cage accountability or window impressment.
• Transfers carts to and from the vault, cage, change banks, and poker room.
• Responsible for the operation of assigned bank or window according to regulations.
• Presents oneself as a credit to Caesars and encourages others to do the same.
• Verifies coin transferred from main cage to vault.
• Greets and welcomes customers with a smile as a company representative.
• Serves as Total Rewards and customer service role model for other employees.
• Understands, values, and supports Total Rewards program and special events, promotions, and player programs.
• Resolves customer issues according to the FOCUS Handling Problem Situations model using Service Recovery tools.
• Constantly seeks ways to improve friendly, helpful service, and reduce customer waiting time to positively impact department’s customer service ratings.
• Effectively and enthusiastically communicates the benefits of the customer loyalty program and provides players with a compelling reason to play at Caesars every time.
• Cross sells property events (shows, promotions, etc.) and amenities (hotel, restaurants, etc.).
• Ensures each customer interaction results in increased customer confidence in Total Rewards.
• Knowledgeable about competitors’ programs and can make favorable comparisons.
• Promotes and executes customer promotions flawlessly.
• Creates and maintains customer accounts using Caesars computer systems.
• Issues comps in accordance with department comp and guidelines.
• Ensures data are accurate and maintains integrity of data.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.
• Performs other duties as assigned.

Demands Necessary to Complete Essential Job Functions:

PHYSICAL & MENTAL:

• Must be able to lift up to 50 lbs.
• Must be able to stand on feet for long periods of time.
• Must be able to bend, reach, kneel, twist and grip items.
• Must be able to respond to visual and aural cues.
• Must present a well-groomed appearance.

WORK ENVIRONMENT:

• Must be able to maneuver to all areas of the cashiering stations and vault.
• Must be able to work at a fast pace and in stressful situations.
• Must be able to work calmly and professionally in stressful situations.
• Must be able to tolerate areas containing secondary smoke, high-noise levels, bright lights and dust.

CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.

Job Info

• Job Identification 84790
• Job Category Finance and Accounting
• Job Schedule Full time
• Locations Horseshoe Lake Charles (On-site)

Equal Employment Opportunity Statement

The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA Statement

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

Equal Employment Opportunity (Extended)

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.