Cage Club Supervisor

Caesars Entertainment; Columbus (NE); On-site; USD 52,000 - 75,000; Full time

Job summary

Caesars Entertainment in Nebraska/Columbus is seeking a Cage Club Supervisor to manage cashiering and the loyalty program during shifts, protecting assets and delivering guest service that meets gaming regulations.

You will lead staffing, training, and collaboration across departments, ensuring high-quality operations while maintaining compliance with regulatory requirements.

Qualifications

• Excellent communication skills including tact when dealing with guests.
• Interpersonal and organizational abilities are essential.
• Proficiency with Excel, Word, PowerPoint and Outlook is required.

Responsibilities

• Oversee day-to-day cashiering, Caesars Rewards, and Check Cashing operations.
• Staff development, training, and performance management.
• Schedule staffing to meet business demands and ensure guest satisfaction.

Skills

Leadership

Communication

Interpersonal

Office suite

Education

High School Diploma or GED

Accounting or Finance degree preferred

Tools

Excel

Word

PowerPoint

Outlook

Job description

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary\"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

The Cage Club Supervisor oversees all aspects of cashiering and the loyalty program during assigned shifts, safeguarding company assets while delivering exceptional guest service and ensuring optimal team performance. The Supervisor ensures that all high-volume cash transactions are handled accurately, securely, and in full compliance with gaming regulations.

How You Will Create the Extraordinary

• Oversees day to day shift and/or property Cashiering, Caesars Rewards, and Check Cashing operations by ensuring monies are distributed accurately while supporting execution of marketing reinvestment strategies for the Caesars Rewards program.
• Achieves desired results in all areas of responsibility through staff development and training programs, and established methods,proceduresand guidelines tomaintaindesired standards, and high-quality service, thenmonitorsresults through inspection,evaluationand analysis.
• Accountability for all Team Members for day-to-day and long-term operations to include hiring,training,and developing Team Members which includes coaching, mentoring andappropriate performancemanagement up to and including separation.
• Responsible for staffing and scheduling (planning,assigning,and directing work) to meet business demands and ensure customer satisfaction.
• Works collaboratively with other departments and leaders to complete property/corporate initiatives and achieve effectiveday to dayoperations.
• Maintains compliance with all regulatory, departmental, and companyrequirements and policiesand procedures.
• Presents oneself as a credit toCompanyand encourages others to do the same.
• Performs all other related and compatible duties as assigned.

What You Will Need

Mustpossessexcellent communication skills including tact when dealing with difficult guests, and be able to speak, read,write,and understand the English language.

Excellent interpersonal skills and organizational ability.

• Must be proficient in Excel, Word, PowerPointand Microsoft Outlook.
• Ability to prioritize multiple projects and meet strict deadlines.
• High School Diploma or GED Required.
• College degree in Accounting or Finance preferred
• Minimum of 2 years’ experience in a leadership role preferred
• Must be at least 19 years of ageto workin the Casino
• Must be able to obtain andmaintainaNebraskaGaming License
• Mustbe able to follow and understanddirections

Communicate appropriately with all departments and fellow team members

Ability to respond calmly and make rational decisions in stressful situations with co-workers,guestsand vendors.

Proven supervisory andproblem-solvingskills with the ability to exercise independent judgment within established policies.

• Ability to uphold anddemonstratethe highest level of integrity in all situations and recognize standards required by a regulated business.

ADDITIONAL REQUIREMENTS

• Ability to push and pull up to 50 pounds
• Ability to lift and carry objects up to 30 pounds
• Ability to bend, stoop, twist, reach, and kneel repetitively
• Walk, stand,repetitiveuse of hands,handle or feel objects,tools,or controls; reach with hands and arms.
• Must be able to work from a standing position and/or walking motion for extended period
• Must be able to work flexible hours including days, evenings, weekends, and holidays.
• Must be able to accurately perform all assigned job duties in a high-volume, fast-paced environment while meeting deadlines.
• Mustbe able to work with the public in a professional manner.
• While performing the duties of this job, the team members are constantly exposed to variable temperatures, bright flashing lights,and loud noise environment.

TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy‑related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.