Cage Cashier - Full-Time with Tips & Guest Experience

Monarch Casino Resort Spa Black Hawk

Northern (KY)

Hybrid

USD 39,000 - 47,000

Full time

14 days+
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Benefits offered by this job

Enhanced health, dental, and vision
Education, tuition, and certification 
401k matching
Paid time off and holidays
Employee discounts

Job summary

Monarch Casino Resort Spa in Black Hawk, Colorado is seeking a Cage Cashier to process guest transactions and maintain accurate cash handling during shifts. The role emphasizes exceptional guest service in a high-energy casino environment, with opportunities for advancement and competitive benefits.

The position requires 18+ years of age, ability to obtain a Colorado Gaming License, and 1–2 years of cash handling and guest service experience.

Qualifications

  • Must be at least 18 years old and able to obtain Colorado Support Gaming License.
  • 1–2 years cash handling or cashier experience required.
  • 1–2 years guest service experience required.
  • Ability to work in a high-volume, sometimes loud environment.
  • Basic to intermediate computer knowledge.
  • Excellent guest service and communication skills with guests.
  • Ability to speak and write English clearly.
  • Ability to read and understand information.
  • Strong mathematical skills.
  • Must stand for the duration of the shift.
  • Ability to bend, stoop and use hands continually.
  • Ability to push/pull up to 25 lbs, occasionally 45 lbs.
  • Ability to work all shifts, including weekends/holidays.
  • Pre-employment background check and drug screen.

Responsibilities

  • Process guest transactions while ensuring a positive guest experience.
  • Ensure all transactions are processed in a timely and accurate manner.
  • Process cashier transactions, including redeeming coupons, cashing checks, and making change.
  • Receive, secure, balance, handle, count, reconcile, and distribute large sums of money during shift.
  • Maintain custody of funds and records, and prepare reports for the bank.
  • Process documentation per gaming regulations and department procedures.
  • Check guests for proper identification.

Skills

Cash handling
Guest service
Communication
English proficiency

Tools

POS system

Job description

Monarch Casino Resort Spa in Black Hawk, Colorado is seeking a Cage Cashier to process guest transactions and maintain accurate cash handling during shifts. The role emphasizes exceptional guest service in a high-energy casino environment, with opportunities for advancement and competitive benefits.

The position requires 18+ years of age, ability to obtain a Colorado Gaming License, and 1–2 years of cash handling and guest service experience.

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