Cage Cashier

Monarch Casino Resort Spa - Black Hawk; Black Hawk (CO); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Growth opportunities

Free meal per shift

401k matching

PTO and holidays

Staff discounts

Anniversary rewards

Job summary

Monarch Casino Resort Spa - Black Hawk is seeking a Cage Cashier in Black Hawk, Colorado. The role entails processing guest transactions with a focus on accuracy and guest satisfaction, and requires handling cash, checks, and coupons while maintaining secure funds.

Candidates should have 1–2 years of cash handling and guest service experience, strong math and English skills, and the ability to work in a high-volume, dynamic environment. Stand-up work with flexible shifts is expected.

Qualifications

• Must be at least 18 years old and eligible for a Colorado Gaming License.
• 1–2 years of cash handling experience required.
• 1–2 years of guest service experience required.
• Ability to work in a high-volume, sometimes loud environment.
• Basic to intermediate computer knowledge.
• Excellent guest service and communication skills.
• Ability to speak and write English clearly.
• Strong mathematical skills.
• Must stand for the duration of the shift; able to push/pull up to 25 lbs and occasionally 45 lbs.
• Ability to work all shifts, including weekends and holidays.
• Pre-employment background check and drug screen.

Responsibilities

• Process guest transactions while ensuring a positive guest experience.
• Ensure all transactions are processed in a timely and accurate manner.
• Handle cashier transactions, including coupons, checks, and change.
• Receive, secure, balance, and distribute cash during shift.
• Maintain custody of funds and prepare reports and records.
• Process documentation per gaming regulations and procedures.
• Check guests for proper identification.

Skills

Cash handling

Guest service

English communication

Mathematical skills

Stand for shift

Computer skills

Job description

At Monarch Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Job Title: Cage Cashier

Salary/Shift: $30.00 WITH TIPS

Status: Full Time

Shift: Swing

Monarch Casino Resort Spa in Black Hawk, Colorado sits 45-minutes west of downtown Denver. Rated by AAA as a Four Diamond resort, Monarch is in the top five percent of the nearly 31,000 properties approved by AAA who achieve this designation. Boasting 23-floors filled with 516-luxurious guest rooms and suites, five distinct restaurants, and over 40,000 square feet of gaming featuring 3,000 slot machines and over 45-table games. Spa Monarch carries the #1 Hotel Spa rating from USA Today’s Readers Choice Awards. Monarch Chophouse carries OpenTable’s Diner’s Choice Award along with the Wine Spectator Award of Excellence. An award shared by Bistro Mariposa for both 2024 and 2025.

As part of a family-owned business, we are committed to providing excellence in every guest experience. From exceptional gaming, exquisite dining, unique and indulgent spa experiences, and a warm welcoming acknowledgement every time you step through our doors. Our focus is on maintaining lasting relationships with our guests and our community, ensuring that every interaction is warm, and welcoming.

Responsibilities

• Process guest transactions while ensuring a positive guest experience.
• Ensure that all transactions are processed in a timely and accurate manner.
• Processes cashier transactions, including redeeming coupons, cashing checks, and making change.
• Receives, secures, balances, handles, counts, reconciles, and distributes large sum of money publicly and accurately during scheduled shift.
• Maintain custody of funds and records of those funds, and prepare reports and transaction records for the assigned bank.
• Processes documentation based on current gaming regulations and department procedures.
• Check guests for proper identification.

Qualifications

• Must be at least 18 years of age and able to obtain and maintain a Colorado Support Gaming License.
• 1-2 years prior cash handling or cashier experience required.
• 1-2 years prior guest service experience required.
• Ability to work in high volume, sometimes loud ever-changing environment.
• Basic to intermediate computer knowledge.
• Must possess excellent guest service and communication skills with the ability to deal with guests.
• Ability to speak and write English.Ability to communicate information through spoken words and sentences that others will understand.
• Ability to read and understand information and instructions presented in writing.
• Strong general mathematical skills.
• Must be able to stand for the duration of the shift.
• Must be able to bend, stoop and continuously use hands.
• Ability to push and pull up to 25lbs pounds and occasionally up to 45lbs.
• Ability to work all shifts, including weekends and holidays when needed.
• Successfully pass a pre-employment criminal background check and drug screen.

Benefits

• Enhanced health, dental, and vision insurance, along with a flexible spending account.
• Education, tuition, and certification reimbursement (up to $6,000 per calendar year).
• Growth opportunities available within department/company.
• Access the team dining hall with one free hot meal per shift.
• Company-matched 401k.
• Paid time off and six observed holidays
• Team Member Hotel, Retail, and Spa Discounts
• Team Member Anniversary Recognition (earn resort credit, vacation trips and more!)

Save your gas and mileage on your car! Check out these convenient casino bus routes

at www.casinoshuttle.com. As a Team Member of Monarch, we subsidize your bus transportation up to 80%!

An Equal Opportunity Employer

Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

An Estimated Salary For This Position Would Be

We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.