Guest Services & Cage Cashier — Casino Ops

DeKalb Health

Black Hawk (CO)

On-site

USD 37,000 - 48,000

Full time

10 days ago

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Benefits offered by this job

Referral bonus

Tuition reimbursement

7 paid holidays

80 hours vacation after 1 year

48 hours sick time

Medical/dental/vision plans

Employee assistance program (EAP)

Life Insurance & AD&D

401K matching after 90 days

Free parking

Discounted bus tickets

Ongoing learning & development

Promotions from within

Job summary

The Lodge Casino in Black Hawk, CO is hiring a Guest Services Representative/Cage Cashier. You will manage guest transactions, issue comps for casino players, and inform patrons about events and promotions in a fast-paced gaming environment.

We offer comprehensive benefits including paid holidays, vacation time, sick time, tuition reimbursement, and 401(k) with company match. Join a team dedicated to guest satisfaction and responsible gaming.

Qualifications

Proficiency in operating a 10-key machine.
Working knowledge of basic computer operations – MS Word and Excel.
Identification that establishes identity.
Identification that establishes the right to work in the United States.

Responsibilities

Maintain and complete all required paperwork.
Maintain accountability for funds in compliance with gaming regulations and accounting practices.
Enroll new members by providing them with new club card and information about club benefits.
Redeem guests’ bus coupons, cash grams and points, issue vouchers and pay patrons cash due.
Issue dinner, hotel, and other comps for all qualified casino players.
Obtain knowledge of all current and upcoming special events, promotions, and entertainment to inform patrons.
Cash checks, tickets and coupons, verifying endorsement and obtaining proper ID.
Other related duties including compliance with Colorado gaming regulations and IRS reporting.