Cage Cashier

Bally’s Corporation; Biloxi (MS); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic and innovative casino-entertainment company where you can make a difference! As a cash handling professional, you will engage with patrons, ensuring their transactions are smooth and efficient while providing top-notch customer service. This role is vital to maintaining the trust and satisfaction of our guests as you manage cash transactions, assist with inquiries, and uphold the highest standards of service. With a focus on compliance and professionalism, you will thrive in a fast-paced environment that values your contributions. This is a fantastic opportunity to grow your career in the exciting world of casino entertainment!

Benefits

Competitive Salary with annual performance reviews

Comprehensive health coverage plan

401(K) with Company Match

Access Perks and Childcare discounts

Qualifications

• High School diploma required; previous cash handling and casino experience preferred.
• Must comply with Title 31 Bank Secrecy Act for Credit/Cage transactions.

Responsibilities

• Perform cash transactions, including redemption of gaming chips and checks.
• Verify and balance drawer funds, ensuring accuracy and security.
• Provide superior guest service and assist patrons with inquiries.

Skills

Cash Handling

Customer Service

Basic Computer Skills

Data Entry

Mathematical Skills

Communication Skills

Organizational Skills

Attention to Detail

Education

High School Diploma or GED

Tools

Casino Computer Systems

Microsoft Applications

Timekeeping Programs

Job description

Bally’s Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally’s Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

Role:

Performs cash transactions as requested by casino patrons, to include: redemption of gaming chips, tickets, cashing of checks, credit card advances.

Responsibilities:

1. Verifies and balances drawer funds at beginning and end of shift. Safeguards said funds.
2. Exchanges gaming chips and slot tickets for guests in exchange for cash.
3. Assists patrons in requests for assistance, services, and information in a courteous, respectful manner.
4. Maintains assigned window in a neat, organized, and professional manner.
5. Processes credit card advances, valid personal/payroll checks, traveler checks for cash.
6. Assists patron in credit application completion and marker issuance/payment.
7. Maintains knowledge of property information, including memorabilia.
8. Enrolls guests into the Players Club.
9. Maintains accurate player tracking information.
10. Assists with all casino promotions and special events.
11. Completes all club transactions including enrollment, redemptions, tracking, card creation, etc.
12. Assists guest with tickets to events; distribute will call as needed.
13. Provides superior guest service to all guests.
14. Issues redemptions to guests cashing in points.
15. Verifies contents and accepts responsibility of the bank.
16. Answers questions concerning upcoming entertainment at Hard Rock Live.
17. Operates ticket reservation system and other in-house computer based systems used in the area.
18. Reports any system issues to the supervisor.
19. Promotes outstanding guest relations and treats every guest with courtesy and kindness.
20. Removes, records, and turns in amount of cash in register at end of shift, with necessary paperwork.
21. Obtains tickets as requested, computer bills, gives proper change and/or obtains signatures as needed.

Qualifications:

1. High School diploma general education (GED).
2. Previous casino cage, credit, and/or players club experience preferred.
3. Previous cash handling experience required.
4. Must know and comply with requirements of Title 31 Bank Secrecy Act as pertains to Credit/Cage transactions.
5. Must possess basic computer skills and knowledgeable with casino computer systems, Microsoft applications, and timekeeping programs.
6. Data entry skills preferred.
7. Must have basic mathematical skills. Must be able to add, subtract, multiply and divide in all units of measure.
8. A Mississippi Gaming Commission work permit is required for this position.
9. Must possess excellent communication, organizational and analytical skills.
10. Must be very detail-oriented.
11. Must project a professional and positive image.
12. Must have a high level of energy.
13. Excellent interpersonal skills.
14. Ability to deal with people in a manner that shows sensitivity, tact, and professionalism.
15. Must be able to communicate clearly and effectively with all Hard Rockers and guests.
16. Ability to understand and promulgate written memos, instructions, regulations.
17. Excellent telephone skills required.

Training:
All employees are required to complete mandatory compliance training within thirty (30) days of hire date, then annually thereafter. The below courses are required for this position:

1. Active Shooter Awareness Training
2. Counterfeit Currency Prevention
3. Cybersecurity Awareness for the Workplace
4. General Employee Safety Training
5. Hazard Communication
6. Responsible Gaming Awareness Training
7. Title 31 Introduction Overview
8. Title 31 Large Currency Transaction Reporting for Operations*
9. Title 31 SAR Incident Reporting Awareness Training*
10. PCI Credit Card Fraud Prevention
11. Sexual Harassment Awareness for Frontline

Working Conditions:

Physical Demands How Often Environmental Conditions How Often
Standing C Extreme Cold R
Walking F Extreme Heat R
Sitting R Temperature Changes R
Lifting O Wet R
Carrying O Humid R
Pushing R Noise C
Pulling R Vibration R
Climbing R Hazards O
Balancing R Atmospheric Conditions R
Stooping O Cigarette Smoke C
Kneeling O
Crouching R
Crawling R
Reaching O
Handling O
Grasping F
Feeling R
Talking C
Hearing C
Repetitive Motions C
Eye/Hand/Foot Coordination O

C=Constantly (5-8 hours per shift), F=Frequently (2-5 hours per shift), O=Occasionally (Up to 2 hours per shift), R=Rarely (does not exist as regular part of job)

Please check the physical strength of the job from the categories listed below.

_____ Little physical effort
__X__ Light work
_____ Medium work
_____ Heavy work
_____ Very heavy work

What’s in it for you:

• Competitive Salary with annual performance reviews
• Comprehensive health coverage plan that includes medical, dental, and vision
• 401(K)/ Company Match
• Access Perks and Childcare discounts

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Let Bally’s Bet on You – We can’t wait to meet you!