Cafeteria Team Lead: Culinary & Customer Experience

Chartwells School Dining Services K12; Norwich (CT); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits

Job summary

Chartwells K-12 is hiring for a Food Unit Lead in Norwich, CT. The role coordinates activities of other food-service staff, ensures quality dining experiences, and oversees meal preparation and service in a school setting.

The position requires prior culinary and customer-service leadership experience, with opportunities for full-time or part-time schedules. Online applications are accepted only, with competitive pay and numerous associate benefits described in the posting.

Qualifications

• Prior culinary leadership experience with a focus on customer service.
• Experience supervising a team in a food-service setting.
• Ability to work full-time and/or part-time schedules.

Responsibilities

• Coordinates activities of other food-service employees.
• Oversees food preparation and service to meet standards of presentation, sanitation, safety, and portion control.
• Trains employees and assigns work to promote efficiency and excellence in food service.
• Ensures timely meal service and supervises serving of meals.
• Responds to customer feedback in person and via email.
• Manages daily/weekly/monthly reports (inventory, payroll, time-keeping).
• Ensures proper cash handling per policy and sources supplies as needed.
• Maintains sanitation standards and safety of the facility and staff.

Skills

Culinary leadership

Customer service leadership

Team supervision

Job description

Chartwells K-12 is hiring for a Food Unit Lead in Norwich, CT. The role coordinates activities of other food-service staff, ensures quality dining experiences, and oversees meal preparation and service in a school setting.

The position requires prior culinary and customer-service leadership experience, with opportunities for full-time or part-time schedules. Online applications are accepted only, with competitive pay and numerous associate benefits described in the posting.