Cafeteria Operations Lead - Food Service

Massachusetts General Hospital; Boston (MA); On-site; USD 39,000 - 56,000; Full time

Benefits offered by this job

Comprehensive benefits

Career advancement

Differentials and premiums

Recognition programs

Job summary

Mass General Brigham is seeking a Cafeteria Worker Lead at 55 Fruit Street in Boston to supervise and coordinate food service staff, oversee production, inventory, and service, and ensure adherence to quality and safety standards.

The role requires a high school diploma, food service background, and prior supervisory experience. The position is onsite, 40 hours weekly, with a pay range of $27.95 to $40.70 per hour along with comprehensive benefits.

Qualifications

• High school diploma or equivalent required.
• Previous cafeteria, food service, restaurant, hospitality, or institutional food production experience preferred.
• Prior supervisory or lead experience preferred.
• Knowledge of food safety, sanitation, and quality assurance practices.
• Strong organizational, communication, and customer service skills.
• Ability to work in a fast-paced environment while managing multiple priorities.
• Ability to stand for extended periods and perform physical tasks including lifting, bending, and frequent movement.
• Licenses & Certifications: ServSafe Food Handler Certification preferred.

Responsibilities

• Supervise and coordinate the daily activities of food service personnel involved in meal preparation and service.
• Estimate daily and weekly food production and inventory requirements based on menu forecasts and operational needs.
• Coordinate procurement and inventory levels to ensure adequate food and supply availability.
• Prepare work schedules and assign staff to meet production and service demands.
• Monitor food preparation and service to ensure quality, temperature, and portion standards.
• Train and guide staff on food service procedures, safety standards, and service expectations.
• Prepare and/or oversee the preparation of a variety of food items for cafeteria service.
• Maintain accurate production records, inventory documentation, reports, and departmental files.
• Assist with food purchasing activities, including evaluating products and vendors.
• Promote adherence to food safety, sanitation, and workplace safety standards.
• Provide leadership and support to team members to ensure efficient cafeteria operations.

Skills

Food safety knowledge

Customer service skills

Communication skills

Organizational skills

Staff supervision

Physical stamina

Education

High school diploma or equivalent

Job description

Mass General Brigham is seeking a Cafeteria Worker Lead at 55 Fruit Street in Boston to supervise and coordinate food service staff, oversee production, inventory, and service, and ensure adherence to quality and safety standards.

The role requires a high school diploma, food service background, and prior supervisory experience. The position is onsite, 40 hours weekly, with a pay range of $27.95 to $40.70 per hour along with comprehensive benefits.